Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)
Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)

Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)

West Malling Full-Time 51000 - 71000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a remote team to manage and optimise IT infrastructure across Windows Server and Azure.
  • Company: Join a leading financial services firm based in Kent, known for innovation and excellence.
  • Benefits: Enjoy a competitive salary of £71,000 plus up to 20% bonus and hybrid work options.
  • Why this job: Be part of a dynamic team driving operational excellence and continuous improvement in tech.
  • Qualifications: Experience with Windows Server, VMWare, Azure, and strong leadership skills required.
  • Other info: This role offers opportunities for professional growth and development in a supportive environment.

The predicted salary is between 51000 - 71000 £ per year.

Infrastructure Operations Lead – £71,000 plus up to 20% bonus

Infrastructure Operations Lead – £71,000 plus up to 20% bonus

This range is provided by Nichols Digital Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

****Up to £71,000 plus up to 20% bonus – Hybrid 1 or 2 days in Kent office, rest remote****

A leading financial services firm based in Kent is seeking an Infrastructure Operations Lead to oversee the delivery and maintenance of critical IT infrastructure, both on-premises and in cloud environments.

You will be experienced with Windows Server, VMWare, Azure and 3rd line support issues.

The successful candidate will manage an off-shore team of Infrastructure Engineers, ensuring operational excellence, reliability, and continuous improvement across all systems and services.

Key Responsibilities:

  • Lead and manage a remote/off-shore team of Infrastructure Engineers.
  • Oversee infrastructure operations across Windows Server platforms, VMware, and Azure environments.
  • Drive root cause analysis and resolution of 3rd-line infrastructure incidents.
  • Maintain, optimise, and innovate infrastructure services to align with business goals.
  • Support hybrid Exchange (2016/2019) and Office 365 environments.
  • Manage cloud-based infrastructure and services, particularly in Microsoft Azure.
  • Develop and maintain automation scripts using PowerShell.
  • Ensure infrastructure security, working with tools like Crowdstrike and Rapid7.
  • Oversee storage and backup solutions using Dell, NetApp, SAN/NAS, and HCI (e.g., VxRail/VSAN).
  • Administer core Microsoft services including Active Directory, Group Policy, DNS, DHCP, DFS, and file/print services.
  • Support web technologies (IIS, .NET, microservices) and clustering/load balancing solutions.

Key Skills & Experience:

  • Proven experience leading/managing off-shore technical teams.
  • Deep knowledge of Windows Server platforms and VMware technologies.
  • Strong 3rd-line technical background across Microsoft, Dell, and Citrix infrastructure.
  • Experience with Exchange Hybrid setups and Office 365 administration.
  • Expertise in Azure infrastructure management and PowerShell scripting.
  • Understanding of infrastructure security best practices and tools (e.g., Rapid7, Crowdstrike).
  • Familiarity with Dell/NetApp hardware, SAN/NAS, and hyperconverged systems.
  • Strong documentation, communication, and problem-solving skills.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    Technology, Information and Internet

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Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS) employer: Nichols Digital Ltd

As a leading financial services firm based in Kent, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy competitive salaries, a generous bonus structure, and the flexibility of a hybrid working model, allowing for a healthy work-life balance. With ample opportunities for professional growth and development, including leadership roles and cutting-edge technology projects, we are committed to empowering our team members to excel in their careers while contributing to our mission of operational excellence.
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Contact Detail:

Nichols Digital Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, VMware, and Azure. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.

✨Tip Number 2

Highlight your experience in managing remote or off-shore teams. Be prepared to discuss your leadership style and how you ensure operational excellence across distributed teams, as this is a key responsibility of the role.

✨Tip Number 3

Prepare examples of how you've driven root cause analysis and resolved complex 3rd-line infrastructure incidents. This will demonstrate your problem-solving skills and technical expertise, which are crucial for the position.

✨Tip Number 4

Research the company’s culture and values, especially their approach to innovation and continuous improvement. Tailoring your conversation to align with their goals can make a strong impression during interviews.

We think you need these skills to ace Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)

Leadership Skills
Windows Server Expertise
VMware Proficiency
3rd Line Support Experience
Azure Infrastructure Management
PowerShell Scripting
Exchange Hybrid Administration
Office 365 Management
Infrastructure Security Best Practices
Familiarity with Dell/NetApp Hardware
SAN/NAS and Hyperconverged Systems Knowledge
Strong Documentation Skills
Effective Communication Skills
Problem-Solving Skills
Team Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows Server, VMWare, Azure, and 3rd line support. Use specific examples that demonstrate your leadership skills and technical expertise.

Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Infrastructure Operations Lead role. Mention your experience managing off-shore teams and your approach to driving operational excellence.

Showcase Relevant Skills: Emphasise your knowledge of infrastructure security best practices and tools like Crowdstrike and Rapid7. Highlight your experience with automation scripts using PowerShell and cloud-based services.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Nichols Digital Ltd

✨Showcase Your Leadership Skills

As an Infrastructure Operations Lead, you'll be managing a remote team. Be prepared to discuss your previous leadership experiences, particularly in managing off-shore teams. Highlight specific examples where you successfully led a project or resolved conflicts within your team.

✨Demonstrate Technical Expertise

Make sure to brush up on your knowledge of Windows Server, VMware, and Azure. Be ready to answer technical questions and provide insights into how you've handled 3rd-line support issues in the past. Discuss any relevant projects that showcase your skills in these areas.

✨Prepare for Problem-Solving Scenarios

Expect to face scenario-based questions that assess your problem-solving abilities. Think of past incidents you've managed, particularly those involving root cause analysis and resolution. Be clear about your thought process and the steps you took to resolve the issues.

✨Understand Infrastructure Security

Given the importance of security in this role, be prepared to discuss your experience with security tools like Crowdstrike and Rapid7. Familiarise yourself with best practices in infrastructure security and be ready to share how you've implemented these in your previous roles.

Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)
Nichols Digital Ltd

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  • Infrastructure Operations Lead (Windows Server/ VMWare/ 3rd Line/ MS)

    West Malling
    Full-Time
    51000 - 71000 £ / year (est.)

    Application deadline: 2027-08-02

  • N

    Nichols Digital Ltd

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