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- Tasks: Provide 1st line tech support and troubleshoot issues on-site and remotely.
- Company: Join a dynamic IT company focused on delivering top-notch support services.
- Benefits: Earn up to £26,000 with opportunities for growth and hands-on experience.
- Why this job: Perfect for tech enthusiasts looking to kickstart their career in IT support.
- Qualifications: Must drive and own a vehicle; knowledge of Windows technologies is essential.
- Other info: Role involves occasional travel between Sevenoaks and Maidstone.
The predicted salary is between 15600 - 36400 £ per year.
*****MUST BE ABLE TO DRIVE AND OWN A VEHICLE. ROLE IS BETWEEN SEVENOAKS & MAIDSTONE SO MUST DRIVE AND ON CLIENT SITE OCCASIONALLY*****
1st Line Support, Tech Support, IT Support, Windows, Microsoft, O365, Windows Server, Active Directory, Windows Desktop, Email Admin.
An IT company are looking for an IT Support Engineer (1st Line).
You will be required to perform duties that include ticket support on Service Desk and hardware maintenance. As well as this, you will be requested to attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting.
You will be able to bring a general knowledge of Windows technologies, such as Windows Server and Desktop operating systems.
1st Line Support, Tech Support, IT Support, Windows, Microsoft, O365, Windows Server, Active Directory, Windows Desktop, Email Admin.
1st Line Support Engineer - up to £26,000 - MUST drive employer: Nichols Digital Ltd
Contact Detail:
Nichols Digital Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support Engineer - up to £26,000 - MUST drive
✨Tip Number 1
Make sure you highlight your driving experience and vehicle ownership in conversations or networking opportunities. Since the role requires travel between Sevenoaks and Maidstone, demonstrating your ability to commute will set you apart.
✨Tip Number 2
Familiarize yourself with common issues related to Windows technologies, especially Windows Server and Active Directory. Being able to discuss specific troubleshooting scenarios during interviews can showcase your hands-on knowledge.
✨Tip Number 3
Engage with online communities or forums related to IT support. This not only helps you stay updated on the latest trends but also allows you to network with professionals who might have insights into the company or role.
✨Tip Number 4
Prepare for potential technical questions by practicing common 1st Line Support scenarios. Being ready to demonstrate your problem-solving skills can make a strong impression during the interview process.
We think you need these skills to ace 1st Line Support Engineer - up to £26,000 - MUST drive
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in 1st Line Support or IT Support roles. Mention specific technologies you are familiar with, such as Windows Server, O365, and Active Directory.
Showcase Your Technical Skills: Detail your technical skills related to the job description. Include your proficiency with Windows operating systems, troubleshooting techniques, and any relevant certifications that demonstrate your expertise.
Demonstrate Your Problem-Solving Abilities: Provide examples of how you've successfully resolved technical issues in the past. This could include specific scenarios where you provided support or maintained hardware.
Mention Your Driving Capability: Since the role requires driving to client sites, clearly state that you own a vehicle and are comfortable with travel. This is crucial for meeting the job requirements.
How to prepare for a job interview at Nichols Digital Ltd
✨Show Your Technical Knowledge
Be prepared to discuss your experience with Windows technologies, including Windows Server, O365, and Active Directory. Highlight specific instances where you've successfully resolved technical issues.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your troubleshooting abilities. Practice explaining your thought process when diagnosing and resolving IT support issues.
✨Highlight Your Customer Service Experience
Since this role involves client interaction, emphasize your communication skills and any previous experience in customer service. Share examples of how you've effectively assisted users in the past.
✨Prepare for Driving Questions
Since driving is a requirement for this position, be ready to discuss your driving experience and availability to travel to client sites. Mention any relevant logistics or planning you would consider.
