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- Tasks: Support youth and families through counselling, case management, and crisis support.
- Company: Join Seneca Family of Agencies, a top workplace dedicated to mental health services.
- Benefits: Enjoy competitive pay, 5 weeks PTO, medical benefits, and professional development opportunities.
- Why this job: Make a real impact in your community while working in a diverse and inclusive environment.
- Qualifications: Bachelor's degree in a related field and a flexible schedule required.
- Other info: Remote work options available; must be at least 21 years old.
Make a lasting impact as a Support Counselor! Join our Kaiser Wraparound program today! As a Support Counselor, you’ll walk alongside youth and families through their toughest moments—offering support, stability, and hope. In this role, you’ll provide counseling, case management, and crisis support to youth and families—where they need it most: at home, in school, and in the community within San Mateo County. As the Support Counselor on the team, you will offer behavioral coaching, complete mental health notes capturing outcomes of your interventions and services, and implement treatment plans developed by the team.
ABOUT KAISER WRAPAROUND
This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization). Services for families will take place in-person within the community (San Mateo County) while other work can be completed remotely.
ABOUT SENECAS
Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
RESPONSIBILITIES
- Provide counseling and case management services to enrolled youth and families
- Connect clients and families to community resources and natural supports
- Offer crisis intervention and mental health services in various settings (home, school, community)
- Participate in treatment reviews, staff meetings, and IEP meetings as needed
- Complete mental health notes, service tracking, and required documentation
- Assist with transportation arrangements for school, therapy, and court appointments
- Provide on-call coverage to the program as scheduled
- Participate in all program staff meetings, and other treatment meetings when necessary
- Participate in weekly supervision with the Lead Clinician and/or Program Supervisor
- Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca’s training protocols
QUALIFICATIONS
REQUIRED
- Bachelor’s degree in Counseling/Psychology/Social Work or related field
- Flexible schedule with the ability to work some evening hours as needed
- Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
- Must be at least 21 years of age
- Valid driver’s license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
PREFERRED
- Experience providing strong behavioral interventions with youth in community-based setting
- Bilingual Spanish skill set
SCHEDULE
Full-time; Monday – Friday, 9:30am – 6:00pm
BENEFITS
- Starting at $26.52 – $29.02 per hour, commensurate with experience
- Additional compensation provided upon passing bilingual language proficiency exam
- Salary increases each year
- Stipends provided to staff members participating in the emergency on-call shifts
- 5 weeks of Paid Time off and 11 Paid Holidays
- Medical, dental, vision, chiropractic, acupuncture, fertility coverage
- Long-term disability, family leave, and life insurance
- Scholarship opportunities, ongoing training, and professional development opportunities
- Promotional opportunities across the agency in California and Washington
Please apply directly through our website.
Hybrid Support Counselor – San Mateo employer: Nichols College
Contact Detail:
Nichols College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Support Counselor – San Mateo
✨Tip Number 1
Familiarise yourself with the Kaiser Wraparound program and its mission. Understanding their approach to providing behavioural health services will help you align your responses during interviews with their core values.
✨Tip Number 2
Network with current or former employees of Seneca Family of Agencies. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples from your experience that demonstrate your ability to provide crisis intervention and support to youth and families. Real-life scenarios can showcase your skills effectively.
✨Tip Number 4
Highlight any bilingual skills, especially in Spanish, as this is a preferred qualification. Being able to communicate with a diverse range of clients can set you apart from other candidates.
We think you need these skills to ace Hybrid Support Counselor – San Mateo
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Support Counselor position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting youth and families. Include specific examples of your experience in counseling, case management, or crisis intervention, and explain how you can contribute to the Kaiser Wraparound program.
Highlight Relevant Qualifications: Ensure your CV clearly lists your educational background, especially your degree in Counseling, Psychology, or Social Work. Mention any relevant certifications, such as TB test clearance or fingerprinting clearance, and include your driving record if applicable.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a counselling role.
How to prepare for a job interview at Nichols College
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Counselor. Familiarise yourself with the Kaiser Wraparound program and how it supports youth and families in San Mateo County. This will help you articulate your understanding during the interview.
✨Showcase Relevant Experience
Prepare to discuss any previous experience you have in counseling, case management, or crisis intervention. Highlight specific examples where you've made a positive impact on youth or families, as this will demonstrate your capability for the role.
✨Emphasise Flexibility and Teamwork
Since the role requires a flexible schedule and participation in a rotating emergency on-call system, be ready to discuss your availability and willingness to adapt. Also, mention your ability to work collaboratively within a team, as this is crucial for success in this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your crisis communication and de-escalation skills. Think of past situations where you successfully managed a crisis or conflict, and be prepared to explain your thought process and actions taken.
