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- Tasks: Support families in navigating mental health services and advocate for their needs.
- Company: Join a top workplace dedicated to diverse communities and mental health support.
- Benefits: Competitive pay, generous PTO, health coverage, and career growth opportunities.
- Why this job: Make a real difference in the lives of youth and families while using your personal experience.
- Qualifications: Must have lived experience with adolescent mental health services and a high school diploma.
- Other info: Flexible schedule with remote work options and a supportive team environment.
Overview
Job listing expires on September 22, 2025.
Do you have lived experience raising your own child or being the legal guardian of a child that has received adolescent mental health services? We invite you to join the Kaiser Wrap team that’s supporting youth and families, building relationships, and making a positive impact in the community!
As the Family Partner you will focus on supporting families, particularly parents or caregivers, to actively engage in the decision-making process of their treatment. Drawing from personal experience as a consumer of mental health services, you’ll build trust and rapport through high-level engagement and alignment skills, serve as a collaborative advocate, and help caregivers navigate county systems and understand perspectives of team members. Services will predominantly occur in-person within Alameda County (San Leandro, Hayward, Union City, Fremont), with the opportunity to complete some of your responsibilities remotely.
About Kaiser Wraparound
This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization).
About Seneca
Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
Responsibilities
- Offer guidance, expertise, and support to youth, families, and natural supports in both one-on-one and group settings
- Build trust and rapport through high-level engagement and alignment skills with youth, families, and collateral supports
- Serve as a collaborative advocate, helping youth and caregivers understand perspectives of team members and navigate county systems
- Utilize community resources and mental health services to establish and connect youth and families to a safety network
- Provide coaching and support for safety planning, self-control plans, and self-care plans
- Engage in mental health awareness activities and participate in peer forums, including public speaking engagements
- Participate in weekly supervision/mentorship sessions
- Maintain accurate documentation including mental health notes, timesheets, expense reports, and mileage records
- Employ crisis communication and de-escalation techniques if necessary
Qualifications
REQUIRED:
- Personal lived experience raising your own child or being the legal guardian of a child who has been the recipient of adolescent mental health services
- High school diploma/GED
- Flexible schedule with ability to work evenings and weekends as needed
- Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
- Valid driver\’s license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
PREFERRED:
- An Associate or Bachelor’s degree
- Knowledge of local mental health and community-based resources
- Cultural humility and ability to understand diverse perspectives
Schedule
- Full-time; 32-40 hours per week
- Monday – Friday, 9am – 5:30pm
- On-call; scheduled ahead of time with supervisor
Benefits
- Starting at $26.22 – $28.72 per hour, commensurate with experience
- Additional compensation provided upon passing bilingual language proficiency exam
- Salary increases each year
- Stipends provided to staff members participating in the emergency on-call shifts
- 5 weeks of Paid Time off and 11 Paid Holidays
- Medical, dental, vision, chiropractic, acupuncture, fertility coverage
- Long-term disability, family leave, and life insurance
- Promotional opportunities across the agency in California and Washington
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Hybrid Family Partner employer: Nichols College
Contact Detail:
Nichols College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Family Partner
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field or related areas. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios relevant to the Family Partner role. We recommend role-playing with a friend to build confidence and get feedback.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share your personal experiences and how they’ve shaped your desire to support families in need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Hybrid Family Partner
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! Share your personal experiences and how they relate to the role of a Family Partner. We want to see the real you and how your journey can help others.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your lived experiences and any relevant skills that align with the responsibilities mentioned in the job description. This shows us that you’re genuinely interested in joining our team!
Showcase Your Skills: Don’t forget to mention any skills that are particularly relevant to the Family Partner position, like communication, advocacy, or crisis management. We love seeing how you can contribute to our mission of supporting families in need.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to read what you have to say!
How to prepare for a job interview at Nichols College
✨Know Your Story
Make sure you can articulate your personal experience with mental health services clearly and confidently. This role is all about building trust, so sharing your journey will help demonstrate your understanding and empathy towards the families you'll be supporting.
✨Research the Organisation
Familiarise yourself with Kaiser Wraparound and Seneca Family of Agencies. Understand their mission, values, and the specific services they provide. This knowledge will not only impress your interviewers but also help you align your answers with their goals.
✨Practice Active Listening
During the interview, show that you can listen as well as speak. Engage with the interviewers by asking thoughtful questions about the role and the team. This will showcase your collaborative spirit and your ability to connect with others, which is crucial for a Family Partner.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations involving families or youth in crisis. Think through some scenarios in advance and prepare your responses, focusing on your problem-solving skills and your approach to advocacy and support.
