Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for families, conducting assessments and investigations.
- Company: Join Franklin County Children Services, a dedicated agency focused on child protection and family stability.
- Benefits: Enjoy a hiring bonus, generous leave, low-cost health insurance, and a hybrid work environment.
- Why this job: Make a real impact in children's lives while working in a supportive and diverse team.
- Qualifications: Bachelor’s degree in social work or related field; experience in child welfare is a plus.
- Other info: Complete a 6-month training program to enhance your skills and career growth.
Child Welfare Caseworker – Intake & Investigations
Recruitment began on August 7, 2025
and the job listing Expires on February 7, 2026
Position Title: Intake Child Welfare Caseworker
Requisition #: 719013-080725, 719014-080725, 719015-080725, 719063-080725,
Primary Location: Ohio-Franklin County-Columbus
Work Location: 4071 E. Main Street, 43213
Bargaining Unit: Bargaining Unit
FLSA Status: Non-Exempt
Job Type: Full-Time
Schedule: 1st Shift, M-F, 8:00am-5:00pm, based upon agency need
Minimum Starting Salary: $22.83 per hour
Number of Openings: 4
Posting Start Date: 08/07/2025
Posting Close Date: All postings are available for a minimum of 10 days from Posting Start Date but may be extended at the Agency’s discretion. All submissions received within the first 10 days will be considered.
How to Apply:
- Email your updated resume to fccshr@fccs.us. Please note in your email which position you are applying to.
Who We Are:
Franklin County Children Services (FCCS) is a large, metropolitan child welfare agency with more than 300 caseworkers and 400 support staff members dedicated to child protection and family stability. FCCS believes in investing our time and resources to attract and hire an engaged, talented, and diverse workforce that is committed to protecting children by strengthening families.
What You Will Do – Essential Duties and Responsibilities:
This role is the “face’ of our agency. As a Child Welfare Caseworker in our Intake & Investigations are, you would be the first person to contact a family to begin intake assessments, initiate investigations, and assess the safety of children in residential settings. Additionally, our Caseworkers will collaborate and communicate with parents, caregivers, and other professionals to ensure the well-being of children under our care.
- Investigate allegations in areas such as abuse, neglect, dependency, etc.
- Interview children, families, witnesses, and other sources to help assist risk.
- Counsel families and refer them to crisis services.
- Provide strong documentation of findings.
- Other duties as assigned.
What We Offer You:
- Hiring Bonus up to $1,000 and Retention Bonus up to $500
- Quality benefits including low-cost Medical, Dental and Vision Insurance
- Generous Vacation, Sick and Personal leave accruals along with 10 paid holidays
- Retirement Pension through the Ohio Public employment Retirement System
- 457(b) retirement savings plan through Ohio Deferred Compensation
- No Cost Life Insurance Coverage up to $50,000
- Tuition Reimbursement
- EAP Program
- Personal and Financial Wellness opportunities through the Franklin County ThriveOn Program
- A true hybrid work environment!
- On-the-job mentoring and development with knowledgeable team members
- More!
What will make you successful in this role:
- Strong interpersonal skills and the ability to build relationships.
- Experience in social work and case management.
- Proficient in casework and assessment techniques.
- Excellent communication skills, both written and verbal.
- Ability to effectively collaborate with diverse stakeholders.
- Strong organizational and time management skills
- Successful completion our of 6-month Intake Development Team training program
What you bring to the role:
- Bachelor’s degree in social work, psychology, sociology, criminal justice/criminology, human relations, counseling, child & family health, or other related human services field;
- Holding a LSW or LISW licensure is considered equivalent.
What we hope you bring to the role:
- Experience in child welfare or related field is a plus.
- Knowledge of child protection laws and regulations.
Certifications or Licensure:
Supervisory Responsibilities:
- None
ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. Franklin County Children Services is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
What is the Work Environment Like?
- Typical hybrid office environment with eligibility to work remotely.
#J-18808-Ljbffr
Child Welfare Caseworker – Intake & Investigations employer: Nichols College
Contact Detail:
Nichols College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Child Welfare Caseworker – Intake & Investigations
✨Tip Number 1
Familiarise yourself with child protection laws and regulations in Ohio. Understanding the legal framework will not only help you during interviews but also demonstrate your commitment to the role and the agency's mission.
✨Tip Number 2
Network with current or former employees of Franklin County Children Services. They can provide valuable insights into the agency's culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare for situational interview questions by reflecting on your past experiences in social work or case management. Think about specific scenarios where you demonstrated strong interpersonal skills and effective collaboration.
✨Tip Number 4
Showcase your commitment to ongoing professional development. Mention any relevant training or certifications you have completed, as well as your willingness to participate in the 6-month Intake Development Team training program.
We think you need these skills to ace Child Welfare Caseworker – Intake & Investigations
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience in social work, case management, or child welfare. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are passionate about child welfare and how your skills align with the responsibilities of the Child Welfare Caseworker role. Be specific about your experiences and how they relate to the job.
Highlight Interpersonal Skills: In your application, emphasise your strong interpersonal skills and ability to build relationships, as these are crucial for the role. Provide examples of how you've successfully collaborated with diverse stakeholders in the past.
Proofread Your Application: Before submitting, carefully proofread your resume and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nichols College
✨Showcase Your Interpersonal Skills
As a Child Welfare Caseworker, strong interpersonal skills are crucial. Be prepared to discuss specific examples of how you've built relationships in previous roles, especially in challenging situations.
✨Demonstrate Knowledge of Child Protection Laws
Familiarise yourself with relevant child protection laws and regulations. During the interview, highlight your understanding of these laws and how they apply to the role, as this will show your commitment to child welfare.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making abilities. Think of past experiences where you had to investigate allegations or counsel families, and be ready to explain your thought process.
✨Emphasise Your Organisational Skills
The role requires excellent organisational and time management skills. Be ready to discuss how you prioritise tasks and manage your time effectively, especially when handling multiple cases or deadlines.
