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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create amazing shopping experiences.
- Company: Join N&C Tiles and Bathrooms, a family-oriented company with a rich history.
- Benefits: Enjoy competitive pay, great discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Experience in retail and a friendly, engaging personality are key.
- Other info: Immediate start available with opportunities for growth and development.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge.
- Confidently engaging with customers and team members.
- Working as part of a team to maintain showroom stock levels and store appearance.
- Resolving customer queries following the company procedures in a professional manner.
- Generating new trade leads.
- Manual lifting when required.
Qualifications
- Previous experience in a similar trade/retail role.
- Experience in providing customer service to the general public is essential.
- Friendly, helpful and confident with an engaging personality.
- Previous experience in bathroom and tile sales is preferred.
- You will be comfortable with dealing with a variety of customer situations in a professional manner.
- Ability to demonstrate energy, drive, and a positive can-do attitude.
- Strong interpersonal and communication skills, written and verbal.
- Able to easily build rapport.
- Able to ensure a complete customer experience.
Company Information
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people is involved in manufacturing and distributing retail building materials to the trade and retail public. We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
Benefits & Compensation
- A competitive salary + commission.
- Comprehensive and ongoing training.
- Great staff discount on N&C products.
- Perkbox discounts.
- Company pension scheme.
- Opportunities for personal and professional development.
- 31 days holidays, including Bank Holidays.
- A genuine work-life balance.
- Immediate start available.
Retail Assistant Orpington employer: Nicholls & Clarke
Contact Detail:
Nicholls & Clarke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Orpington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your personality! N&C is looking for friendly and engaging individuals, so let your true self shine through. A positive attitude and a can-do spirit can make a huge difference in how you come across.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Assistant Orpington
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about helping customers and creating great experiences.
Tailor Your Experience: Make sure to highlight any previous retail or customer service experience you have. We want to see how your background aligns with the role, so don’t be shy about sharing relevant stories!
Be Personable: We’re looking for friendly and engaging personalities, so let your unique voice come through in your application. A touch of personality can make a big difference in standing out from the crowd!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Nicholls & Clarke
✨Know Your Products
Before the interview, brush up on your knowledge of bathroom and tile products. Familiarise yourself with the latest trends and features, as this will show your enthusiasm and help you engage confidently with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about specific situations where you resolved queries or went above and beyond for a customer, as this will demonstrate your ability to ensure high levels of customer satisfaction.
✨Practice Teamwork Scenarios
Since working as part of a team is crucial, think of times when you collaborated effectively with colleagues. Be ready to discuss how you contributed to maintaining stock levels and store appearance, as well as how you handle challenges in a team setting.
✨Bring Your Positive Attitude
Your energy and can-do attitude are key to fitting in with the company culture. During the interview, let your personality shine through. Smile, be friendly, and show that you're genuinely excited about the opportunity to work with N&C Tiles and Bathrooms.