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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create amazing shopping experiences.
- Company: Join N&C Tiles and Bathrooms, a family-oriented company with a rich history.
- Benefits: Enjoy competitive pay, commission, discounts, and 31 days of holiday.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Experience in retail and a friendly, engaging personality are essential.
- Other info: Great opportunities for personal growth and a supportive work environment.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge.
- Confidently engaging with customers and team members.
- Working as part of a team to maintain showroom stock levels and store appearance.
- Resolving customer queries following the company procedures in a professional manner.
- Generating new trade leads.
- Manual lifting when required.
Qualifications
- Previous experience in a similar trade/retail role.
- Experience in providing customer service to the general public is essential.
- Friendly, helpful and confident with an engaging personality.
- Previous experience in bathroom and tile sales is preferred.
- You will be comfortable with dealing with a variety of customer situations in a professional manner.
- Ability to demonstrate energy, drive, and a positive can-do attitude.
- Strong interpersonal and communication skills, written and verbal.
- Able to easily build rapport.
- Able to ensure a complete customer experience.
Company Information
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people is involved in manufacturing and distributing retail building materials to the trade and retail public. We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
Benefits & Compensation
- A competitive salary + commission.
- Comprehensive and ongoing training.
- Great staff discount on N&C products.
- Perkbox discounts.
- Company pension scheme.
- Opportunities for personal and professional development.
- 31 days holidays, including bank holidays.
Retail Assistant Orpington in London employer: Nicholls & Clarke
Contact Detail:
Nicholls & Clarke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Orpington in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understanding their products and values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided exceptional service. Be ready to share these stories during your interview to demonstrate your friendly and engaging personality.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlighting your ability to maintain showroom stock levels and store appearance will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the N&C family. Good luck!
We think you need these skills to ace Retail Assistant Orpington in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about helping customers and creating great experiences.
Tailor Your Experience: Make sure to highlight any previous retail or customer service experience you have. We want to see how your skills align with what we do at N&C Tiles and Bathrooms, so be specific about your achievements!
Be Personable: We’re looking for friendly and engaging personalities, so don’t be afraid to let your character come through in your writing. A warm tone can make a big difference in how we perceive your application.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Nicholls & Clarke
✨Know Your Products
Before the interview, brush up on your knowledge of bathroom and tile products. Familiarise yourself with the latest trends and features. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you resolved queries or went above and beyond for a customer. This will demonstrate your ability to handle various customer interactions professionally.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Be friendly and confident, and engage with your interviewers as if they were customers. This will highlight your interpersonal skills and show that you can create a welcoming atmosphere for customers.
✨Teamwork Matters
Since this role involves working as part of a team, be ready to discuss your experience collaborating with others. Share examples of how you've contributed to a team environment in previous roles, and express your willingness to support your colleagues at N&C Tiles and Bathrooms.