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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join a dynamic retail team in our Harlow store.
- Benefits: Enjoy commission, pension scheme, and staff discounts.
- Other info: Flexible hours and opportunities for growth in a vibrant environment.
- Why this job: Be part of a fun team and make customers smile every day.
- Qualifications: Customer service experience is a plus, but enthusiasm is key!
The predicted salary is between 20000 - 25000 £ per year.
We are looking to appoint a Retail/Trade Sales Assistant to be based in our Harlow store. You will engage with customers and team members to provide exceptional customer experiences and service through your enthusiasm and knowledge. You will be responsible for driving sales performance through our training to provide a high standard of customer service by appreciating our customer's needs and giving advice for customer's requirements.
Key Responsibilities
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Providing an overall complete customer experience using Company procedures and policies
Qualifications & Requirements
- Previous experience in a similar role/environment is desirable but not essential
- Comfortable and confident in dealing with a variety of customer situations in a professional manner
- Demonstrates energy, drive and a positive can-do attitude
- Maintains a smart appearance suitable for a customer‑facing role
- Able to work as part of a team and be flexible to cover store open hours, weekends and bank holidays
- Some manual lifting will be involved
Benefits
- Commission Scheme in place
- Pension Scheme
- Staff Discount in store
Retail/Trade Sales Assistant in Harlow employer: Nicholls & Clarke
Contact Detail:
Nicholls & Clarke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail/Trade Sales Assistant in Harlow
✨Tip Number 1
Get to know the company and its products inside out! When you walk into that interview, show off your enthusiasm and knowledge about what they sell. It’ll impress them and help you connect with their customer service ethos.
✨Tip Number 2
Practice your people skills! Role-play different customer scenarios with a friend or family member. This will help you feel more confident when dealing with various customer situations during your interview.
✨Tip Number 3
Don’t just sit back and wait for job offers to come to you. Be proactive! Reach out to your network and let them know you’re looking for a Retail/Trade Sales Assistant role. You never know who might have a lead!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and ready to provide that exceptional customer experience we value.
We think you need these skills to ace Retail/Trade Sales Assistant in Harlow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about engaging with customers and helping them find what they need.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in retail. We love seeing how your skills can translate into providing exceptional service and building relationships with customers.
Be Professional Yet Approachable: Your written application should reflect the professional yet friendly vibe we’re after. Use a conversational tone but keep it polished – we want to know you can handle customer queries with ease!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our team.
How to prepare for a job interview at Nicholls & Clarke
✨Know Your Product
Before the interview, make sure you’re familiar with the products and services offered by the company. This will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved queries or built relationships with customers, as this will highlight your suitability for the Retail/Trade Sales Assistant position.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve successfully worked in a team before. Share specific instances where you collaborated with others to achieve a common goal, showing that you can contribute positively to the store environment.
✨Dress to Impress
Make sure to maintain a smart appearance for your interview. As this is a customer-facing role, looking professional will not only make a good impression but also reflect your understanding of the company’s standards.