At a Glance
- Tasks: Engage with customers and provide exceptional service in a vibrant retail environment.
- Company: Join N&C Tiles and Bathrooms, part of a historic company dedicated to quality.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Be part of a team that inspires customers and builds lasting relationships.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Dynamic team atmosphere with a focus on teamwork and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are looking to appoint a full time Retail Sales Assistant to be based in our Stevenage Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge.
Responsibilities- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Manual lifting when required
- Previous experience in similar roles/environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Retail Assistant in Stevenage employer: Nicholls & Clarke Ltd
Contact Detail:
Nicholls & Clarke Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Stevenage
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understanding their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve customer queries or build relationships. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you care about your appearance reflects well on your enthusiasm for the job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and makes it easier for us to keep track of your application.
We think you need these skills to ace Retail Assistant in Stevenage
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about the role and how you can inspire our customers with your knowledge.
Tailor Your Experience: Make sure to highlight any previous experience in retail or customer service. We love seeing how your background aligns with what we do at N&C Tiles and Bathrooms, so don’t hold back on those relevant skills!
Be Personable: Use a friendly tone in your application. We’re all about building relationships with our customers, so showing off your interpersonal skills right from the start will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Retail Assistant position in our Stevenage Store.
How to prepare for a job interview at Nicholls & Clarke Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product ranges offered by N&C Tiles and Bathrooms. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is key for a Retail Assistant role.
✨Practice Customer Scenarios
Think about common customer queries you might encounter in a retail environment. Practising how you would handle these situations can help you demonstrate your excellent verbal communication and interpersonal skills during the interview.
✨Show Team Spirit
Since teamwork is essential in this role, be prepared to share examples of how you've successfully worked as part of a team in the past. Highlighting your ability to collaborate and maintain showroom stock levels will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Make sure to dress smartly and appropriately for the interview. A professional appearance will reflect your seriousness about the position and your understanding of the retail environment.