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- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join a long-established company dedicated to quality building materials.
- Benefits: Full-time position with opportunities for growth and development.
- Other info: Exciting environment with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a dynamic team and inspire customers with your knowledge.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are looking to appoint a full-time Retail Sales Assistant to be based in our Swansea Store, and you will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and providing high-quality customer service by identifying our customers' needs and giving accurate advice for their requirements.
Job description for Retail Sales Assistant:- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following the company procedures in a professional manner
- Manual lifting when required
- Previous experience in similar roles/environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Retail Sales Assistant employer: Nicholls & Clarke Ltd
Contact Detail:
Nicholls & Clarke Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understanding their product ranges and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve customer queries or provide advice. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with potential employers, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and driving sales. Use examples from your past experiences to illustrate your enthusiasm.
Tailor Your Application: Make sure to customise your application to fit the Retail Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your ability to build relationships with customers. We love seeing how you can connect with our values!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at N&C Tiles and Bathrooms!
How to prepare for a job interview at Nicholls & Clarke Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product ranges offered by N&C Tiles and Bathrooms. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant role.
✨Practice Your Customer Service Scenarios
Think about common customer service situations you might encounter in the role. Prepare examples from your past experiences where you successfully resolved queries or built relationships with customers. This will demonstrate your ability to handle customer interactions effectively.
✨Show Your Team Spirit
Since teamwork is essential in this role, be ready to share examples of how you've worked collaboratively in previous jobs. Highlighting your ability to maintain showroom stock levels and contribute to a positive store appearance will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.