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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain showroom standards.
- Company: Join a historic company with a family-like atmosphere since 1875.
- Benefits: Enjoy competitive pay, great discounts, and a solid work-life balance.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Experience in retail and a friendly, engaging personality are key.
- Other info: Immediate start available with opportunities for growth and development.
The predicted salary is between 22000 - 26000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people is involved in manufacturing and distributing retail building materials to the trade and retail public.
Benefits:
- A competitive salary + commission
- Comprehensive and ongoing training
- Great staff discount on N&C products
- Perkbox discounts
- Company pension scheme
- Opportunities for personal and professional development
- 31 days holidays, inc. Bank Holidays
- A genuine work‑life balance
- Immediate start available
Role responsibilities – Retail Sales Assistant:
- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge
- Confidently engaging with customers and team members
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following the company procedures in a professional manner
- Generating new trade leads
- Manual lifting when required
- You must be able to work as part of a team and be flexible to cover store open hours, weekends, and bank holidays
Requirements for Retail Sales Assistant:
- Previous experience in a similar trade/retail role
- Experience in providing customer service to the general public is essential
- Friendly, helpful and confident with an engaging personality
- Previous experience in bathroom and tile sales is preferred
- You will be comfortable with dealing with a variety of customer situations in a professional manner
- Ability to demonstrate energy, drive, and a positive can‑do attitude
- Strong interpersonal and communication skills, written and verbal
- Able to easily build rapport
- Able to ensure a complete customer experience
Retail Assistant Orpington employer: Nicholls & Clarke Ltd
Contact Detail:
Nicholls & Clarke Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Orpington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understand their products and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you demonstrate that friendly, engaging personality they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you care about the role and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant Orpington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and engaging side of you that will connect with our customers. Don’t be afraid to show us why you’re the perfect fit for our team!
Tailor Your Experience: Make sure to highlight any previous experience in retail or customer service, especially if it relates to tiles or bathrooms. We love seeing how your background aligns with what we do, so don’t hold back on those relevant details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nicholls & Clarke Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with N&C Tiles and Bathrooms' products. Understanding the range of tiles and bathroom materials they offer will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to ensure high levels of customer satisfaction.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Be friendly and engaging, as this role requires someone who can build rapport with customers. Show your enthusiasm for the retail environment and your eagerness to contribute to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.