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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join a historic company with a strong team and a commitment to quality.
- Benefits: Enjoy comprehensive training and great staff discounts.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Good communication skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Founded in 1875, Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 550 people supplying building materials to the trade and retail markets.
The Retail Sales Assistant will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and providing high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.
Responsibilities- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge
- Confidently engaging with customers and team members
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Generating new trade leads
- Manual lifting when required
- Reliable with good time keeping skills
- Warehouse or Yard work experience preferred but not essential
- A current Forklift Truck licence is preferred but training to gain this licence, or to update Forklift training, can be given
- Self-motivated and disciplined
- Must be able to lift and move heavy items safely
- Excellent communication skills
- A professional and positive approach
- Good team player
- Attention to detail
- Comprehensive and ongoing training
- Great staff discount on N
Retail Assistant employer: Nicholls & Clarke Ltd
Contact Detail:
Nicholls & Clarke Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Nicholls and Clarke Group. Understand their products and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or resolve queries. Role-playing these situations can help you feel more confident and prepared.
✨Tip Number 3
Show your team spirit! During the interview, highlight your ability to work as part of a team. Share examples of how you've collaborated with others in the past to achieve great results.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which is exactly what we’re looking for!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about engaging with customers and helping them find what they need.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Retail Assistant role. We love seeing how your background aligns with our values and the job requirements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nicholls & Clarke Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the building materials and products that Nicholls and Clarke Group offers. This will not only show your enthusiasm but also help you engage confidently with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you identified customer needs and resolved queries, as this will demonstrate your ability to excel in the Retail Sales Assistant role.
✨Teamwork is Key
Since the role requires working as part of a team, be ready to discuss your experiences collaborating with others. Highlight any instances where you contributed to maintaining stock levels or enhancing store appearance, as this aligns with the job responsibilities.
✨Be Flexible and Reliable
Emphasise your reliability and flexibility during the interview. Mention your willingness to cover various shifts, including weekends and bank holidays, as this shows your commitment to the role and the team.