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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join N&C Tiles and Bathrooms, part of a historic group dedicated to quality.
- Benefits: Flexible hours, competitive salary, training, and a friendly work environment.
- Why this job: Make a real impact by helping customers find the perfect products.
- Qualifications: Retail experience and excellent communication skills are a plus.
- Other info: Great team atmosphere with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Opportunity – Retail Sales Assistant:
We are looking to appoint a full time Retail Sales Assistant to be based in our Portsmouth Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge.
You will be responsible for driving sales and provide high quality customer service by identifying our customer\’s needs and giving accurate advice for their requirements.
This opportunity would suit someone:
- Returning to work
- With retail experience
Responsibilities – Retail Sales Assistant:
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Manual lifting when required
Requirements for Retail Sales Assistant:
- Previous experience in similar roles/ environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Benefits:
- Flexibility available around school hours
- Comprehensive induction, and ongoing, training
- Competitive basic salary
- Uncapped quarterly bonus schemes
- Pension scheme
- Holiday entitlement
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Retail Assistant employer: Nicholls & Clarke Ltd
Contact Detail:
Nicholls & Clarke Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understand their products and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you demonstrate your ability to provide exceptional service.
✨Tip Number 3
Be ready to engage! During the interview, be prepared to discuss how you would build relationships with both trade and DIY customers. Show them you’re a team player who can drive sales and keep the showroom looking great.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at N&C Tiles and Bathrooms.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about helping customers and being part of our team!
Tailor Your Experience: Make sure to highlight any previous retail experience you have. We love seeing how your skills can translate into providing exceptional service at N&C Tiles and Bathrooms.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and showcases your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Nicholls & Clarke Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product ranges offered by N&C Tiles and Bathrooms. Being able to discuss specific tiles or bathroom products will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant role.
✨Practice Customer Scenarios
Think about common customer queries you might encounter in the store. Prepare responses that demonstrate your problem-solving skills and ability to provide exceptional customer service. Role-playing these scenarios with a friend can help you feel more confident.
✨Show Your Team Spirit
Since teamwork is essential in this role, be ready to share examples of how you've successfully worked in a team before. Highlighting your ability to collaborate and maintain a positive store environment will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
