At a Glance
- Tasks: Lead a dynamic team, manage stock, and deliver excellent customer service.
- Company: Join N&C Tiles and Bathrooms, part of a historic company with a strong reputation.
- Benefits: Enjoy competitive pay, bonuses, pension scheme, and staff discounts.
- Other info: Flexible hours with opportunities for growth in a friendly workplace.
- Why this job: Be a key player in a thriving retail environment and inspire your team.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Role
We are currently seeking an enthusiastic and motivated Store Assistant Manager with previous tile/bathroom experience to continue the growth of our well‑established retail store in a great location. We have a fantastic team who you would be expected to inspire and motivate, leading by example and developing their skills in sales and customer service to maximise all sales opportunities. This role entails dealing with the trade and public, ordering, organising and controlling stocks, displays and making trade calls. Some manual lifting will be involved. This role will require some flexibility from you to cover store open hours and weekends and bank holidays.
Person Specification – Retail Store Assistant Manager
- You will ideally have previous experience in a similar Retail role/environment
- Confident and experienced in managing a team successfully
- Able to encourage team productivity and excellent customer service
- You should be comfortable and confident in dealing with a variety of customer situations in a professional manner
- Able to demonstrate energy, drive and a positive ‘can do’ attitude to ensure a complete customer experience following company procedures and policies
- You will need to have a smart appearance as this is a customer facing role
- Must be able to work as part of a team
Benefits
- Competitive rate of pay
- Quarterly bonus scheme
- Yearly SOP Scheme
- Pension Scheme
- Staff Discount in store
- A friendly and productive working environment
Store Assistant Manager in Harlow employer: Nicholls & Clarke Ltd
Contact Detail:
Nicholls & Clarke Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant Manager in Harlow
✨Tip Number 1
Get to know the company inside out! Research N&C Tiles and Bathrooms, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Store Assistant Manager role, especially in managing teams and customer service.
✨Tip Number 3
Dress to impress! Since this is a customer-facing role, make sure you look smart and professional. First impressions count, so show them you’re ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Assistant Manager in Harlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to our store's success.
Tailor Your Experience: Make sure to highlight any previous experience in retail or with tiles and bathrooms. We love seeing how your background aligns with what we do, so don’t hold back on those relevant skills!
Be Professional Yet Approachable: Since this is a customer-facing role, your application should reflect a balance of professionalism and friendliness. Use a tone that shows you’re ready to engage with customers and lead a team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nicholls & Clarke Ltd
✨Know Your Products
Before the interview, make sure you’re familiar with the tile and bathroom products that N&C Tiles and Bathrooms offer. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific situations where you motivated your team or improved customer service, as this aligns perfectly with what they’re looking for in a Store Assistant Manager.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you handle various customer situations. Share stories that illustrate your ability to provide excellent service, resolve conflicts, and ensure customer satisfaction, which is crucial for this role.
✨Dress to Impress
Since this is a customer-facing role, make sure you present yourself smartly. A professional appearance can make a great first impression and shows that you take the opportunity seriously.