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- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join N&C Tiles and Bathrooms, a trusted name in building materials since 1875.
- Benefits: Enjoy staff discounts, a pension scheme, and a commission scheme.
- Other info: Flexible hours, including weekends, with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Customer service experience is a plus, but enthusiasm and a positive attitude matter most.
The predicted salary is between 20000 - 25000 £ per year.
We are looking to appoint a Retail/Trade Sales Assistant to be based in our Harlow store. You will engage with customers and team members to provide exceptional customer experiences and service through your enthusiasm and knowledge. You will be responsible for driving sales performance through our training to provide a high standard of customer service by appreciating our customer's needs and giving advice for customers' requirements.
As a Retail/Trade Sales Assistant, your role will include:
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
The Company; N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Nationwide our team of 450 people are involved in Manufacturing, Distributing and Retailing Building Materials to the trade and retail public. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Person; Ideally you will have previous experience in a similar role/environment but not essential. You should be comfortable and confident in dealing with a variety of customer situations in a professional manner. Demonstrating energy, drive and a positive can-do attitude to ensure a complete customer experience using Company procedures and policies. You will need to have a smart appearance as this is a customer-facing role and you must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays. Some manual lifting will be involved.
Commission Scheme in place, Pension Scheme, Staff Discount in store. Don't miss out on this fantastic opportunity! Apply for the Retail/Trade Sales Assistant role today.
Retail Sales Assistant in Watford employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Watford
✨Tip Number 1
Get to know the company inside out! Before your interview, check out N&C Tiles and Bathrooms' website and social media. Understanding their products and values will help you connect with the team and show your enthusiasm.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve customer queries or build relationships. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress to impress! Since this is a customer-facing role, make sure you look smart and professional. A polished appearance shows that you take the job seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Watford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about engaging with customers and helping them find what they need.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, we love to see how your skills can translate into providing exceptional service at N&C Tiles and Bathrooms.
Be Professional Yet Approachable: Since this is a customer-facing role, your application should reflect a smart and professional tone while still being friendly. We’re looking for someone who can connect with customers easily!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products offered by N&C Tiles and Bathrooms. Understanding the features and benefits of the tiles and bathrooms will help you engage confidently with customers and demonstrate your enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved queries or built relationships with customers. This will show the interviewer that you can handle various customer situations professionally.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be ready to discuss how you’ve collaborated with others in previous jobs. Highlight any experiences where you contributed to maintaining stock levels or enhancing store appearance, as teamwork is key in this position.
✨Dress Smartly and Be Flexible
As this is a customer-facing role, ensure you dress smartly for the interview. Also, be prepared to discuss your availability, including weekends and bank holidays, as flexibility is important for this job. Showing that you’re ready to adapt will impress the interviewer.