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- Tasks: Engage with customers, provide exceptional service, and drive sales in a vibrant retail environment.
- Company: Join N&C Tiles and Bathrooms, part of a historic company dedicated to quality building materials.
- Benefits: Full-time position with opportunities for growth and development in a supportive team.
- Other info: Dynamic team atmosphere with a focus on customer satisfaction and teamwork.
- Why this job: Be the face of our brand and help customers find their perfect products every day.
- Qualifications: Experience in customer service and strong communication skills are a plus.
The predicted salary is between 20000 - 25000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are looking to appoint a full time Retail Sales Assistant to be based in our Swansea Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and providing high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.
Job description for Retail Sales Assistant:- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Manual lifting when required
- Previous experience in similar roles/environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Retail Sales Assistant in Swansea employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Swansea
✨Tip Number 1
Get to know the company inside out! Before your interview, check out N&C Tiles and Bathrooms' product ranges and values. This way, you can show off your enthusiasm and knowledge about what they offer, which is key for a Retail Sales Assistant.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve customer queries or provide advice. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show your team spirit! Retail is all about collaboration, so be prepared to discuss how you've worked well in teams before. Share examples of how you’ve contributed to maintaining stock levels or enhancing store appearance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the N&C family and ready to bring your A-game to the Swansea Store.
We think you need these skills to ace Retail Sales Assistant in Swansea
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about helping customers and driving sales. A little enthusiasm goes a long way!
Tailor Your Experience: Make sure to highlight any previous experience in retail or customer service. We love seeing how your background aligns with the role of Retail Sales Assistant. Be specific about your achievements and how they relate to what we do at N&C Tiles and Bathrooms.
Be Personable: Since this role involves engaging with customers, your written application should reflect your interpersonal skills. Use a friendly tone and show us that you can connect with people easily. Remember, we’re looking for someone who can inspire our customers!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product ranges offered by N&C Tiles and Bathrooms. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant role.
✨Practice Your Customer Service Scenarios
Think about common customer service situations you might encounter in the role. Prepare examples from your past experiences where you successfully resolved customer queries or built relationships. This will demonstrate your excellent verbal communication and interpersonal skills.
✨Show Your Team Spirit
Since teamwork is essential in maintaining showroom stock levels and store appearance, be ready to share examples of how you've worked effectively in a team before. Highlighting your ability to collaborate will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.