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- Tasks: Engage with customers, provide exceptional service, and drive sales in a vibrant retail environment.
- Company: Join N&C Tiles and Bathrooms, part of a historic company dedicated to quality building materials.
- Benefits: Gain valuable experience, develop customer service skills, and work in a supportive team.
- Why this job: Be the face of our brand and help customers find their perfect products every day.
- Qualifications: Previous retail or customer service experience is a plus; great communication skills are essential.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are looking to appoint a full time Retail Sales Assistant to be based in our Stevenage Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and providing high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.
Job description for Retail Sales Assistant:
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Manual lifting when required
Requirements for Retail Sales Assistant:
- Previous experience in similar roles/environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Retail Assistant in Stevenage employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Stevenage
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understanding their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve customer queries or provide advice. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team or during your interview, let your passion for customer service shine through. A positive attitude can make a huge difference and set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the N&C family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Assistant in Stevenage
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and being part of our team.
Tailor Your Experience: Make sure to highlight any previous experience in retail or customer service. We love seeing how your skills can contribute to our store, so be specific about what you've done in the past!
Be Personable: Use a friendly tone in your application. We’re all about building relationships with our customers, so showing your personality can really help us get to know you better.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product ranges offered by N&C Tiles and Bathrooms. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant role.
✨Practice Your Customer Service Scenarios
Think about common customer service situations you might encounter in the store. Prepare examples from your past experiences where you successfully resolved queries or provided exceptional service. This will help you demonstrate your skills effectively during the interview.
✨Show Your Team Spirit
Since teamwork is essential in this role, be ready to share examples of how you've worked well with others in previous jobs. Highlighting your ability to collaborate and maintain a positive store environment will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.