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- Tasks: Deliver outstanding customer service and lead a motivated team in a vibrant showroom.
- Company: Join Nicholls and Clarke Group, a trusted name in building materials since 1875.
- Benefits: Enjoy competitive pay, job security, and a friendly work environment.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous managerial experience and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for growth in a supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Offering a friendly working environment, a competitive rate of pay, and a secure position within an established company, we are looking for a positive and approachable Assistant Showroom Manager to provide brilliant customer service.
Founded in 1875, Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 500 people supplying building materials to the trade and retail markets.
We have an exciting opportunity for an individual with prior customer service/general management experience who is comfortable and confident in a customer facing role, dealing with a variety of customer situations in a professional manner.
Role responsibilities for the Showroom Manager:- Provide excellent customer service to ensure a complete customer experience
- Inspire and motivate team members
- Support and assist customers during sales campaigns
- Perform stock control, checks and ordering duties
- Demonstrate energy, drive and a positive can do attitude
- Generating new trade leads
- Complete relevant paperwork
- Ensure displays are presentable
- General housekeeping ensuring areas are clean and tidy at all times
- Maintain a smart appearance
- Complete special projects and tasks as directed by your manager
- Always comply with the companies Health & Safety requirements
- Personal protective clothing and equipment to be worn at all times
- Flexibility to cover store open hours and weekends and bank holidays
- Manual lifting will be involved
- Previous relevant managerial experience preferred
- Ability to manage a team in a professional and positive way
- Ability to provide excellent customer service
- Physically fit
- Strong interpersonal and communication skills, verbal and written
- Attention to detail and reliable with good time keeping skills
- A strong team player with excellent rapport building skills
- A good sense of initiative
- Able to work under pressure
Assistant Shop Manager in Southampton employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Nicholls and Clarke Group. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about providing brilliant customer service, think of examples from your past experiences where you've handled tricky situations. This will help you demonstrate your skills and confidence during the interview.
✨Tip Number 3
Show off your team spirit! As an Assistant Shop Manager, you'll need to inspire and motivate your team. Be ready to share how you've successfully led a team in the past and how you plan to keep the energy high at Nicholls and Clarke.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows that you’re keen on the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Shop Manager in Southampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled various customer situations and provided excellent service, as this is key for the Assistant Shop Manager role.
Be Approachable and Positive: Since we're looking for someone who can inspire and motivate a team, let your personality shine through in your written application. Use a friendly tone and share examples of how you've created a positive environment in past roles.
Attention to Detail Matters: When filling out your application, pay close attention to detail. Make sure there are no typos or errors, as this reflects your reliability and professionalism. We appreciate candidates who take the time to present themselves well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled challenging customer situations in the past. This will show that you can provide the brilliant customer service they’re looking for.
✨Show Your Leadership Skills
Since the role involves managing a team, think of instances where you've inspired or motivated others. Prepare to discuss how you’ve successfully led a team in previous roles, as this will demonstrate your capability to manage and support team members effectively.
✨Demonstrate Your Attention to Detail
The job requires good time-keeping and attention to detail. Bring up examples where your meticulous nature has positively impacted your work, whether it was through stock control or ensuring displays were always presentable.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific scenarios in the showroom. Think about how you would maintain a clean and tidy environment or manage stock checks under pressure. Practising these responses will help you feel more confident during the interview.