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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join N&C Tiles and Bathrooms, part of a historic group dedicated to quality building materials.
- Benefits: Flexible hours, competitive salary, pension scheme, and ongoing training.
- Why this job: Be part of a friendly team and make a real impact on customer experiences.
- Qualifications: Retail experience and excellent communication skills are a plus.
- Other info: Great opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Opportunity:
We are looking to appoint a full time Retail Sales Assistant to be based in our Cardiff Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and providing high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.
This opportunity would suit someone returning to work with retail experience.
Responsibilities:
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Manual lifting when required
Requirements:
- Previous experience in similar roles/environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Benefits:
We value every member of our team and reward hard work. We provide a friendly environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
- Flexibility available around school hours
- Comprehensive induction, and ongoing training
- Competitive basic salary
- Pension scheme
- Holiday entitlement
Retail Assistant employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understand their products and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you demonstrate your ability to provide exceptional service, which is key for the Retail Sales Assistant role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about helping customers and being part of our team at N&C Tiles and Bathrooms!
Tailor Your Experience: Make sure to highlight any previous retail experience you have. We love seeing how your background aligns with the Retail Sales Assistant role, so don’t be shy about sharing relevant stories that showcase your skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with N&C Tiles and Bathrooms' product ranges. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant role.
✨Practice Your Customer Service Scenarios
Think about common customer service situations you might encounter in retail. Prepare examples from your past experience where you successfully resolved customer queries or built relationships. This will help you demonstrate your excellent verbal communication and interpersonal skills during the interview.
✨Show Your Team Spirit
Since teamwork is essential in this role, be ready to share examples of how you've worked effectively within a team in previous jobs. Highlighting your ability to collaborate and maintain showroom stock levels will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training process or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.