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- Tasks: Engage with customers and provide exceptional service while driving sales performance.
- Company: Join N&C Tiles and Bathrooms, part of a long-established group in the building materials industry.
- Benefits: Enjoy a commission scheme, pension plan, and staff discounts.
- Other info: Flexible hours, including weekends, with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Customer service experience is a plus, but enthusiasm and a positive attitude are key.
The predicted salary is between 20000 - 25000 £ per year.
We are looking to appoint a Retail/Trade Sales Assistant to be based in our Harlow store. You will engage with customers and team members to provide exceptional customer experiences and service through your enthusiasm and knowledge. You will be responsible for driving sales performance through our training to provide a high standard of customer service by appreciating our customer's needs and giving advice for customers' requirements.
As a Retail/Trade Sales Assistant, your role will include:
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
The Company; N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Nationwide our team of 450 people are involved in Manufacturing, Distributing and Retailing Building Materials to the trade and retail public. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Person; Ideally you will have previous experience in a similar role/environment but not essential. You should be comfortable and confident in dealing with a variety of customer situations in a professional manner. Demonstrating energy, drive and a positive can-do attitude to ensure a complete customer experience using Company procedures and policies. You will need to have a smart appearance as this is a customer-facing role and you must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays. Some manual lifting will be involved.
Commission Scheme in place. Pension Scheme. Staff Discount in store. Don't miss out on this fantastic opportunity! Apply for the Retail/Trade Sales Assistant role today.
Retail Sales Assistant in Harlow employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Harlow
✨Tip Number 1
Get to know the company before your interview! Research N&C Tiles and Bathrooms, their products, and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a customer query or provide advice. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress smartly for your interview! Since this is a customer-facing role, making a good first impression is key. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Harlow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about engaging with customers and helping them find what they need.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, we love seeing how your skills can translate into our environment!
Be Professional Yet Approachable: Since this is a customer-facing role, your application should reflect a smart and professional tone while still being friendly. We’re looking for someone who can connect with customers easily!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at N&C Tiles and Bathrooms.
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products and services offered by N&C Tiles and Bathrooms. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you resolved queries or built relationships with customers. This will demonstrate your ability to engage effectively with both trade and DIY customers.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be ready to share experiences where you worked collaboratively with others. Highlight how you contributed to maintaining stock levels or enhancing store appearance, as this aligns with the company's values.
✨Dress Smartly and Be Professional
As this is a customer-facing role, ensure you present yourself well. Dress smartly for the interview and maintain a positive attitude throughout. This will reflect your understanding of the importance of a professional appearance in retail.