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- Tasks: Oversee company debts, ensure prompt payment collection, and maintain accurate records.
- Company: Join a dynamic team in a fast-paced sales environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Make a real impact by improving cash collections and building client relationships.
- Qualifications: Supervisory experience in credit control and strong communication skills.
- Other info: Be part of a collaborative team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Senior Credit Controller, reporting directly to the Credit Manager, will be responsible for overseeing the Company's debts, by ensuring the prompt collection of payments, whilst maintaining precise and up-to-date records. The successful candidate will provide support to the Credit Controllers and Credit Manager.
You will ideally have had previous team lead/supervisory experience and a strong background within credit control working within a busy Sales environment. In this role you will need to maintain positive relationships with clients, peers and colleagues, as well as efficiently and professionally resolving account-related issues.
The primary objectives of this position are:
- Chasing overdue payments via phone, email, or letters.
- Monitoring customer credit limits and account balances.
- Evaluating the creditworthiness of new and existing customers, setting appropriate credit limits agreed with the Credit Manager to minimize financial risk.
- Resolving payment disputes and liaising with internal teams to address issues.
- Maintaining accurate records of communications and payment histories.
- Looking for ways to improve cash collections.
Main duties and responsibilities:
- Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with our customers and all other departments; this is a hands-on role.
- Monitoring debtor balances and ensuring timely collection of payments.
- Investigating and resolving queries.
- Opening new accounts/updating info on existing accounts.
- Cash entering and allocations on the finance system.
- Actively assist the Credit Manager as needed and support/guide the Credit Controllers whilst also having your own ledger.
- Being self-motivated and able to plan your time effectively but must be able to work on your own and in a team.
- Some Reception switchboard cover is required if the Secretarial Department do not have enough staff, and post is also sent out by the Credit Control team at the end of the day although this is minimal.
Skills & Experience:
- Knowledge of using Kerridge and/or GPS Order/Lisec is an advantage.
- Previous experience in a supervisory credit control role.
- Proficient in Microsoft Office (Outlook, Excel and Word).
- Strong attention to detail.
- Excellent communication skills.
- To always be professional and courteous and have the ability to remain calm in difficult situations.
- Ability to develop and maintain relationships with all clients.
- Strong interpersonal skills focusing on teamwork with people at all levels.
- Solution orientated and a good problem solver.
- Ability to adapt and be flexible within the work environment.
- Experience working closely with sales, finance or operations teams.
Senior Credit Controller in Dagenham employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller in Dagenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and tools like Kerridge or GPS. Show them you’re not just a fit on paper but also in practice!
✨Tip Number 3
When you get that interview, be ready to discuss how you've maintained positive relationships with clients in the past. Share specific examples of how you resolved disputes professionally.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Senior Credit Controller in Dagenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control and any supervisory roles you've held. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Credit Controller role. Share specific examples of how you've successfully managed debts and maintained client relationships in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and internal teams, make sure your application reflects your excellent communication skills. Whether it's through your writing style or the way you present your experiences, let us see how you can maintain those positive relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and financial terms. Be ready to discuss how you've successfully managed debts in previous roles, including specific figures or percentages that demonstrate your impact.
✨Showcase Your Communication Skills
Since maintaining positive relationships is key in this role, prepare examples of how you've effectively communicated with clients and colleagues. Think of situations where you resolved disputes or improved client satisfaction through your communication style.
✨Demonstrate Team Leadership
Highlight your supervisory experience by discussing how you've supported and guided team members in the past. Be prepared to share specific instances where your leadership made a difference in achieving team goals or improving processes.
✨Be Solution-Oriented
Prepare to discuss challenges you've faced in credit control and how you approached solving them. Employers love candidates who can think on their feet, so have a few examples ready that showcase your problem-solving skills and adaptability.
