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- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join Nicholls and Clarke, a trusted name in building materials since 1875.
- Benefits: Enjoy great discounts, ongoing training, and a solid pension scheme.
- Other info: Flexible hours, 31 days holiday, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Good communication skills and a positive attitude; experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Founded in 1875, Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 550 people supplying building materials to the trade and retail markets.
The Retail Sales Assistant will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and providing high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.
Role responsibilities:- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge.
- Confidently engaging with customers and team members.
- Working as part of a team to maintain showroom stock levels and store appearance.
- Resolving customer queries following Company procedures in a professional manner.
- Generating new trade leads.
- Manual lifting when required.
You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays.
Requirements:- Reliable with good time keeping skills.
- Warehouse or Yard work experience preferred but not essential.
- A current Forklift Truck licence is preferred but training to gain this licence, or to update Forklift training, can be given.
- Self-motivated and disciplined.
- Must be able to lift and move heavy items safely.
- Excellent communication skills.
- A professional and positive approach.
- Good team player.
- Attention to detail.
- Comprehensive and ongoing training.
- Great staff discount on N&C products.
- Perkbox discounts.
- Company pension scheme.
- Opportunities for personal and professional development.
- 31 days holidays, including Bank Holidays.
- A genuine work-life balance.
- Immediate start available.
Retail Sales Assistant in Coventry employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Nicholls and Clarke Group. Understanding their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since the Retail Sales Assistant role is all about engaging with customers, think of scenarios where you can demonstrate your problem-solving abilities and enthusiasm. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Sales Assistant in Coventry
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about engaging with customers and helping them find what they need.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in retail. We love seeing how your skills can translate into providing exceptional service and driving sales!
Be Professional Yet Approachable: Your written application should reflect a balance of professionalism and friendliness. We’re looking for team players who can communicate well, so let your personality come through while keeping it polished.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Nicholls and Clarke Group.
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the building materials and products that Nicholls and Clarke Group offers. This will not only show your enthusiasm but also help you engage confidently with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved queries or went the extra mile for a customer. This will demonstrate your ability to meet the role's requirements effectively.
✨Teamwork is Key
Since the role requires working as part of a team, be ready to discuss your experiences in collaborative environments. Highlight how you contributed to team success and maintained a positive atmosphere, which is crucial for a Retail Sales Assistant.
✨Be Flexible and Reliable
Emphasise your reliability and flexibility during the interview. Mention your willingness to cover various shifts, including weekends and bank holidays, as this aligns with the company's needs and shows your commitment to the role.