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- Tasks: Engage with customers and provide exceptional service while driving sales.
- Company: Join N&C Tiles and Bathrooms, a trusted name in building materials since 1875.
- Benefits: Enjoy staff discounts, a pension scheme, and a commission structure.
- Other info: Flexible hours, including weekends, with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Customer service experience is a plus, but enthusiasm and a positive attitude matter most.
The predicted salary is between 20000 - 25000 £ per year.
We are looking to appoint a Retail/Trade Sales Assistant to be based in our Harlow store. You will engage with customers and team members to provide exceptional customer experiences and service through your enthusiasm and knowledge. You will be responsible for driving sales performance through our training to provide a high standard of customer service by appreciating our customer's needs and giving advice for customers' requirements.
As a Retail/Trade Sales Assistant, your role will include:
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
The Company; N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Nationwide our team of 450 people are involved in Manufacturing, Distributing and Retailing Building Materials to the trade and retail public. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Person; Ideally you will have previous experience in a similar role/environment but not essential. You should be comfortable and confident in dealing with a variety of customer situations in a professional manner. Demonstrating energy, drive and a positive can-do attitude to ensure a complete customer experience using Company procedures and policies. You will need to have a smart appearance as this is a customer-facing role and you must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays. Some manual lifting will be involved.
Commission Scheme in place. Pension Scheme. Staff Discount in store. Don't miss out on this fantastic opportunity! Apply for the Retail/Trade Sales Assistant role today. Remember to check your CV before applying. Also, ensure you read through all the requirements related to this role.
Please click on the apply button to read the full job description.
Retail Sales Assistant in Chelmsford employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Chelmsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understanding their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Sales Assistant and how you'd handle them. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the interviewer, let your passion for customer service shine through. A positive attitude can make a huge difference and set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows you appreciate the opportunity and are still keen on the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Retail Sales Assistant in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Sales Assistant role. Highlight any customer service experience and your ability to engage with customers, as this is key for us at N&C Tiles and Bathrooms.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Mention specific examples of how you've provided exceptional customer service in the past.
Show Off Your Team Spirit: Since teamwork is essential in our stores, make sure to mention any previous experiences where you worked well in a team. We love to see candidates who can collaborate and maintain a positive atmosphere!
Double-Check Everything: Before hitting that apply button, give your application a thorough once-over. Check for typos, ensure all details are correct, and confirm that you've followed the application instructions. We want to see your best self!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products and services offered by N&C Tiles and Bathrooms. Being able to discuss specific items or ranges will show your enthusiasm and knowledge, which is key for a Retail Sales Assistant.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you resolved queries or built relationships with customers, as this will demonstrate your ability to engage effectively with both trade and DIY customers.
✨Dress to Impress
Since this is a customer-facing role, ensure you present yourself smartly for the interview. A professional appearance can make a great first impression and shows that you understand the importance of representing the company well.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and flexibility, as working as part of a team is crucial in this role. Prepare to discuss how you've collaborated with others in previous jobs and how you can contribute to maintaining showroom stock levels and store appearance.