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- Tasks: Lead a dynamic team, manage stock, and ensure excellent customer service.
- Company: Join N&C Tiles and Bathrooms, part of a historic group with a strong reputation.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth in a family-like atmosphere.
- Why this job: Make a real impact in a friendly team while developing your leadership skills.
- Qualifications: Retail experience and a passion for motivating teams are essential.
The predicted salary is between 25000 - 32000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are currently seeking an enthusiastic and motivated Store Assistant Manager with previous tile/bathroom experience to continue the growth of our well-established retail store in a great location. We have a fantastic team who you would be expected to inspire and motivate, leading by example and developing their skills in sales and customer service to maximise all sales opportunities.
This role entails dealing with the trade and public, ordering, organising and controlling stocks, displays and making trade calls. Some manual lifting will be involved. This role will require some flexibility from you to cover store open hours and weekends and bank holidays.
Person Specification Retail Store Assistant Manager:
- You will ideally have previous experience in a similar Retail role/environment
- Confident and experienced in managing a team successfully
- Able to encourage team productivity and excellent customer service
- You should be comfortable and confident in dealing with a variety of customer situations in a professional manner
- Able to demonstrate energy, drive and a positive can do attitude to ensure a complete customer experience following company procedures and policies
- You will need to have a smart appearance as this is a customer facing role
- Must be able to work as part of a team
Benefits:
- We value every member of our team and believe in rewarding hard work.
- We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
- Competitive rate of pay
- Quarterly bonus scheme
- Yearly SOP Scheme
- Pension Scheme
- Staff Discount in store
- A friendly and productive working environment
Locations
Assistant Manager, Complaints in Chelmsford, Essex employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Chelmsford, Essex
✨Tip Number 1
Get to know the company inside out! Research N&C Tiles and Bathrooms, their products, and their values. This way, you can show your enthusiasm and how you fit into their culture during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Use examples from your past experiences to demonstrate your skills and how you can inspire a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team.
We think you need these skills to ace Assistant Manager, Complaints in Chelmsford, Essex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to our store's success.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail and team management. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Professional Yet Approachable: Since this is a customer-facing role, your application should reflect a balance of professionalism and approachability. Use a friendly tone while maintaining clarity and structure in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know Your Products
Before the interview, make sure you’re familiar with the tile and bathroom products that N&C Tiles and Bathrooms offer. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you can lead by example and develop others.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you handle various customer situations. Think of specific instances where you went above and beyond for a customer. This will illustrate your ability to maintain a positive customer experience, which is crucial for this role.
✨Dress to Impress
Since this is a customer-facing role, ensure you present yourself smartly. Dressing appropriately shows that you understand the importance of professionalism in retail and are serious about the position.