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- Tasks: Deliver outstanding customer service and inspire your team in a vibrant showroom environment.
- Company: Join Nicholls and Clarke Group, a trusted name in building materials since 1875.
- Benefits: Enjoy competitive pay, job security, and a friendly workplace culture.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous managerial experience and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
The predicted salary is between 25000 - 32000 £ per year.
Offering a friendly working environment, a competitive rate of pay, and a secure position within an established company, we are looking for a positive and approachable Assistant Showroom Manager to provide brilliant customer service. Founded in 1875, Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 500 people supplying building materials to the trade and retail markets.
We have an exciting opportunity for an individual with prior customer service/general management experience who is comfortable and confident in a customer facing role, dealing with a variety of customer situations in a professional manner.
Role responsibilities for the Assistant Showroom Manager:- Provide excellent customer service to ensure a complete customer experience
- Inspire and motivate team members
- Support and assist customers during sales campaigns
- Perform stock control, checks and ordering duties
- Demonstrate energy, drive and a positive can do attitude
- Generating new trade leads
- Complete relevant paperwork
- Ensure displays are presentable
- General housekeeping ensuring areas are clean and tidy at all times
- Maintain a smart appearance
- Complete special projects and tasks as directed by your manager
- Always comply with the companies Health & Safety requirements
- Personal protective clothing and equipment to be worn at all times
- Flexibility to cover store open hours and weekends and bank holidays
- Manual lifting will be involved
- Previous relevant managerial experience preferred
- Ability to manage a team in a professional and positive way
- Ability to provide excellent customer service
- Physically fit
- Strong interpersonal and communication skills, verbal and written
- Attention to detail and reliable with good time keeping skills
- A strong team player with excellent rapport building skills
- A good sense of initiative
- Able to work under pressure
Assistant Shop Manager employer: Nicholls & Clarke Limited
Contact Detail:
Nicholls & Clarke Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Nicholls and Clarke Group. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about providing brilliant customer service, think of examples from your past experiences where you've handled tricky situations. This will help you demonstrate your skills and confidence during the interview.
✨Tip Number 3
Show off your team spirit! As an Assistant Shop Manager, you'll need to inspire and motivate your team. Be ready to share how you've successfully led a team in the past and how you plan to keep the energy high in the showroom.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Nicholls and Clarke Group. Good luck!
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled various customer situations and provided excellent service, as this is key for the Assistant Shop Manager role.
Be Approachable and Positive: Since we're looking for someone who can inspire and motivate a team, let your personality shine through in your written application. Use a friendly tone and share examples of how you've created a positive environment in past roles.
Detail Your Management Experience: If you've got managerial experience, don't hold back! Detail your responsibilities and achievements in leading a team. We want to know how you’ve managed people and what strategies you used to keep everyone motivated.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Nicholls & Clarke Limited
✨Know the Company Inside Out
Before your interview, take some time to research Nicholls and Clarke Group. Understand their history, values, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved difficult situations. Be ready to discuss how you can inspire and motivate your team to do the same.
✨Demonstrate Team Leadership
Think of specific instances where you've successfully managed a team. Highlight your ability to maintain a positive atmosphere and how you’ve dealt with challenges. This will show that you’re not just a team player but also a capable leader.
✨Dress Smart and Be Professional
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional image expected in a customer-facing role. A tidy appearance will convey your seriousness about the position and respect for the company’s standards.