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- Tasks: Lead a dynamic team, manage stock, and inspire excellent customer service.
- Company: Join N&C Tiles and Bathrooms, part of a historic group since 1875.
- Benefits: Enjoy competitive pay, bonuses, pension scheme, and staff discounts.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a friendly team and make a real impact in retail.
- Qualifications: Previous retail experience and strong team management skills.
The predicted salary is between 25000 - 30000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are currently seeking an enthusiastic and motivated Store Manager with previous tile/bathroom experience to continue the growth of our well-established retail store in a great location. We have a fantastic team who you would be expected to inspire and motivate, leading by example and developing their skills in sales and customer service to maximise all sales opportunities.
This role entails dealing with the trade and public, managing a team of 3, ordering, organising and controlling stocks, displays, and making trade calls. Some manual lifting will be involved. This role will require some flexibility from you to cover store open hours and weekends, and bank holidays.
Person Specification – Retail Store Assistant Manager:
- You will ideally have previous experience in a similar Retail role/environment
- Confident and experienced in managing a team successfully
- Able to encourage team productivity and excellent customer service
- You should be comfortable and confident in dealing with a variety of customer situations in a professional manner
- Able to demonstrate energy, drive, and a positive ‘can-do’ attitude to ensure a complete customer experience following company procedures and policies
- You will need to have a smart appearance as this is a customer-facing role
- Must be able to work as part of a team
Benefits:
- We value every member of our team and believe in rewarding hard work.
- We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
- Competitive rate of pay
- Quarterly bonus scheme
- Yearly SOP Scheme
- Pension Scheme
- Staff Discount in-store
- A friendly and productive working environment
Assistant Retail Manager in Stoke-on-Trent employer: Nicholls and Clarke Group
Contact Detail:
Nicholls and Clarke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with tiles and bathrooms. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re eyeing a specific store, pop in and introduce yourself. A warm smile and a quick chat with the team can make you memorable when they’re looking to hire.
✨Tip Number 3
Prepare for the interview by knowing the company inside out. Familiarise yourself with N&C Tiles and Bathrooms’ product ranges and values. This will show you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Retail Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the retail industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at N&C Tiles and Bathrooms.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail and team management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Professional Yet Approachable: Since this is a customer-facing role, your written application should reflect a balance of professionalism and approachability. Use a friendly tone while ensuring your language is clear and concise, just like we do in our stores.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen to join our family at N&C Tiles and Bathrooms!
How to prepare for a job interview at Nicholls and Clarke Group
✨Know Your Products
Before the interview, make sure you’re familiar with the range of tiles and bathroom products that N&C Tiles and Bathrooms offer. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Retail Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. This will demonstrate your capability to inspire others.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you handle various customer situations. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with the company’s focus on providing a complete customer experience.
✨Dress to Impress
Since this is a customer-facing role, ensure you present yourself smartly for the interview. A professional appearance reflects your understanding of the retail environment and shows respect for the opportunity.