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- Tasks: Lead a dynamic team, manage stock, and inspire excellent customer service.
- Company: Join N&C Tiles and Bathrooms, part of a historic group since 1875.
- Benefits: Enjoy competitive pay, bonuses, pension scheme, and staff discounts.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a friendly team and make a real impact in retail.
- Qualifications: Previous retail experience and strong team management skills.
The predicted salary is between 25000 - 32000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
We are currently seeking an enthusiastic and motivated Store Manager with previous tile/bathroom experience to continue the growth of our well-established retail store in a great location. We have a fantastic team who you would be expected to inspire and motivate, leading by example and developing their skills in sales and customer service to maximise all sales opportunities.
This role entails dealing with the trade and public, managing a team of 3, ordering, organising and controlling stocks, displays, and making trade calls. Some manual lifting will be involved. This role will require some flexibility from you to cover store open hours and weekends, and bank holidays.
Person Specification – Retail Store Assistant Manager:
- You will ideally have previous experience in a similar Retail role/environment
- Confident and experienced in managing a team successfully
- Able to encourage team productivity and excellent customer service
- You should be comfortable and confident in dealing with a variety of customer situations in a professional manner
- Able to demonstrate energy, drive, and a positive ‘can-do’ attitude to ensure a complete customer experience following company procedures and policies
- You will need to have a smart appearance as this is a customer-facing role
- Must be able to work as part of a team
Benefits:
- We value every member of our team and believe in rewarding hard work.
- We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
- Competitive rate of pay
- Quarterly bonus scheme
- Yearly SOP Scheme
- Pension Scheme
- Staff Discount in-store
- A friendly and productive working environment
Assistant Retail Manager in Norwich employer: Nicholls and Clarke Group
Contact Detail:
Nicholls and Clarke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research N&C Tiles and Bathrooms, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! Think about how your previous experience in retail can help you lead a team and boost sales. Be ready to share specific examples of how you've motivated others or improved customer service in past roles.
✨Tip Number 3
Dress to impress! Since this is a customer-facing role, make sure you look smart and professional. First impressions matter, so show them you take the role seriously right from the start.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Assistant Retail Manager in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the retail industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at N&C Tiles and Bathrooms.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail and team management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Professional Yet Approachable: Since this is a customer-facing role, your written application should reflect a balance of professionalism and approachability. Use a friendly tone while maintaining clarity and structure in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nicholls and Clarke Group
✨Know Your Products
Before the interview, make sure you’re familiar with the range of tiles and bathroom products that N&C Tiles and Bathrooms offer. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Retail Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlighting these skills will demonstrate that you can inspire and manage effectively.
✨Prepare for Customer Scenarios
Expect questions about how you would handle various customer situations. Think of specific examples where you’ve dealt with difficult customers or resolved issues. This will showcase your problem-solving skills and your ability to maintain a positive customer experience.
✨Dress to Impress
Since this is a customer-facing role, your appearance matters. Dress smartly for the interview to reflect the professional image that N&C Tiles and Bathrooms uphold. A polished look will help you make a great first impression.