At a Glance
- Tasks: Lead the Card Services team, manage stock control, invoicing, and customer relations.
- Company: Join the largest Independent Oil distributor in Northern Ireland.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Flexible working hours with potential Saturday shifts; great career development opportunities.
- Why this job: Make a real impact by leading a dynamic team in a vital industry.
- Qualifications: Strong organisational skills, experience in team management, and excellent customer service.
The predicted salary is between 26957 - 32947 £ per year.
The Nicholl Fuel Oils Group is the largest Independent Oil distributor in Northern Ireland with multiple offices and depots and retail sites throughout.
We are seeking an experienced Administrative Manager to lead our Card Services administration team.
The successful candidate will have responsibility for card administration, stock control and reconciliation, invoicing, reporting and the day to day management and development of the team.
This is a varied role requiring strong organisational and people management skills, attention to detail and the ability to work effectively with customers and colleagues across the business.
Overall responsibility for all Card administration including 24/7 Fuel site stock control, reconciliation and sales invoicing.
Overall responsibility for all NFO depot stock control/reconciliation and assisting with any queries as they arise.
Day to day monitoring 24/7 stock control e. g., Organise and update Local accounts Master file.
Manage local account card records and update accordingly. customer balances, credit terms etc Take ownership and resolve customer complaints in a timely and efficient manner.
Liaising with the Hr Director to ensure compliance in all relevant Hr policies and procedures and identifying training and skills gaps with the team and manage performance through regular appraisals with your team.
Assist in recruitment and train new employees if necessary.
Training and mentoring of other team members on ledger payments allocation.
Day to day mentoring and team support (answering ad hoc questions) addressing any coaching requirements arising within card services team.
Production of weekly, monthly and quarterly site stock Reports Production of monthly commission and bonus payment reports In addition to the above responsibilities and in order to meet the commitments of the company you are expected to perform any other duties for which you are competent or trained as requested by the Directors.
Experience of motivating, coaching and training teams.
Strong administrative and organisational skills, with excellent attention to detail Good standard of IT skills such as email, word, excel.
Etc Excellent customer service skills and telephone manner.
Location
- Greysteel, Head
- Office
Hours: 37.5 hours per week (one hour unpaid lunch), worked within the department's operating hours 8.00am and 6.00pm Monday Friday.
Saturday morning working will also be required when operationally necessary.
Service and Administration Manager in Londonderry employer: Nicholl Oil Group
The Nicholl Fuel Oils Group is an exceptional employer, offering a dynamic work environment at our Head Office in Greysteel. With a strong focus on employee development and a culture that values teamwork and customer service excellence, we provide our Domestic Sales Team Leader with the opportunity to lead a motivated team while enjoying competitive salary packages and performance bonuses. Join us to be part of a leading independent oil distributor where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Service and Administration Manager in Londonderry
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service and Administration Manager at Nicholl Oil Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Nicholl Oil Group or be willing to refer you for that Service and Administration Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Nicholl Oil Group who’s on the lookout for their next Service and Administration Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service and Administration Manager role at Nicholl Oil Group!
We think you need these skills to ace Service and Administration Manager in Londonderry
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Nicholl Oil Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Nicholl Oil Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Nicholl Oil Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
