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- Tasks: Support customers, ensure site safety, and maintain cleanliness at our unmanned fuel stations.
- Company: Northern Ireland's largest oil distributor with a focus on convenience.
- Benefits: Earn £12.21 per hour with flexible shifts and potential for contract extension.
- Why this job: Join a dynamic team and gain hands-on experience in customer service and operations.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
- Other info: Temporary role with opportunities for growth and development.
The predicted salary is between 12 - 12 £ per hour.
We are Northern Ireland's largest oil distributor and are building a network of ultra-convenient unmanned fuel stations across the province. Our sites offer customers a quicker, more seamless experience, allowing them to simply fill up and go 24/7, 365 days a year. We are hiring reliable and proactive General Assistants to join our team at Enniskillen on a temporary basis. This is a hands-on role that combines customer service, site support & operational duties to ensure our forecourt runs smoothly, safely & efficiently.
Duration: Temporary contract - 4 weeks (with possible extension)
Start Date: Monday 23rd February 2026
Interview Date: Monday 16th February 2026
Hours of work: 7am - 7pm; Morning & Evening shifts available Monday to Sunday; rota basis.
Key Responsibilities:
- Customer Support & Site Presence: Serve as the on-site point of contact for customers, assisting with pumps, payment terminals, air/water units, and car wash facilities. Provide polite guidance to maintain traffic flow and handle queries professionally.
- Forecourt Safety & Security: Monitor the forecourt to ensure a safe environment, identify hazards & follow emergency procedures.
- Cleaning & Presentation: Maintain high standards of cleanliness and presentation across the site, including pumps, customer areas & surrounding areas.
- Equipment & Facility Checks: Carry out routine inspections of pumps, payment systems, lighting, and other equipment; report faults and support visiting contractors.
- Stock & Supplies: Monitor and replenish consumables as needed.
- Incident Reporting & Administration: Record accidents, damage, near misses, and technical issues; complete site checklists and basic reports.
- Compliance & Professional Standards: Adhere to company policies, health & safety procedures, environmental standards, and maintain a professional, customer-focused approach.
Requirements:
- Friendly, approachable, and confident when dealing with the public
- Strong communication and customer service skills
- Ability to explain processes clearly and calmly
- Comfortable working independently and following safety procedures
- Previous customer-facing or fuel station experience is an advantage, but not essential
- Availability for the full 4 week period.
- Availability to attend interview on Monday 16th February.
Rate of pay: £12.21 per hour.
General Assistant in Enniskillen employer: Nicholl Oil Group
Contact Detail:
Nicholl Oil Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Enniskillen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our fuel stations and what makes us tick. This will help you stand out and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of some scenarios you might face on the forecourt and how you'd handle them. Being prepared will boost your confidence during the interview.
✨Tip Number 3
Dress the part! Even though it's a temporary position, showing up looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you'll ensure your application gets to the right people quickly, and you can keep an eye on any updates regarding your application status.
We think you need these skills to ace General Assistant in Enniskillen
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can bring a friendly and approachable attitude to our team, so share examples of how you've helped customers in the past!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid long-winded explanations and focus on what makes you a great fit for the General Assistant role.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific responsibilities from the listing that you feel confident handling, like maintaining cleanliness or ensuring safety on the forecourt.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at Nicholl Oil Group
✨Know the Role Inside Out
Before the interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with customer service expectations, safety protocols, and operational duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled queries or resolved issues effectively. This will demonstrate your ability to maintain a friendly and professional approach.
✨Emphasise Safety Awareness
Safety is crucial in this position, so be ready to talk about how you would ensure a safe environment on the forecourt. Mention any relevant experience you have with safety procedures or how you would handle potential hazards. This shows that you take safety seriously and can follow protocols.
✨Be Ready for Practical Scenarios
During the interview, you might be asked how you would handle specific situations, like a customer struggling with a payment terminal or a maintenance issue. Think through these scenarios beforehand and prepare your responses. This will highlight your problem-solving skills and readiness for the hands-on nature of the job.
