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- Tasks: Act as the main contact for residents, keeping them updated on project progress.
- Company: Join a dynamic team in Southampton focused on community engagement.
- Benefits: Enjoy flexible part-time hours and competitive pay of £16.00-£19.00 per hour.
- Why this job: Perfect for those who love communication and want to make a positive impact in the community.
- Qualifications: Must have strong people skills, good computer knowledge, and a driving licence.
- Other info: This role offers a chance to work collaboratively and resolve real issues for residents.
We are currently looking for a Resident Liaison Officer to work alongside one of our clients in Southampton SO53 on a part-time basis.
The ideal candidate will have exceptional communication, people skills and the ability to work collaboratively. In addition, they should be able to demonstrate the following:
- Good computer skills and knowledge of Microsoft Office
- Must have a driving licence and access to a vehicle
- Keep residents informed about project progress, communicating updates and any alterations to the schedule
- Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties
Please note this is a part-time role, working a few days a week.
Rate: £16.00-£19.00 per hour
For more information apply online or call (phone number removed).
Resident Liaison Officer employer: Nicholas Michael Limited
Contact Detail:
Nicholas Michael Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the local area of Southampton SO53. Understanding the community and its residents will help you connect better and demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Brush up on your communication skills by practising active listening and clear articulation. Being able to convey information effectively and empathetically is crucial for a Resident Liaison Officer.
✨Tip Number 3
Prepare examples of how you've successfully resolved conflicts or managed schedules in previous roles. This will showcase your problem-solving abilities and your capacity to handle resident concerns.
✨Tip Number 4
Make sure you have a reliable vehicle and are ready to discuss your driving experience. Being mobile is essential for this role, so highlight your flexibility and readiness to travel when needed.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your exceptional communication and people skills. Include specific examples of how you've worked collaboratively in previous roles, especially in a customer-facing capacity.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to keep residents informed and manage schedules. Mention your computer skills and familiarity with Microsoft Office, as well as your driving licence and access to a vehicle.
Showcase Problem-Solving Skills: Provide examples in your application of how you've resolved issues or addressed complaints in the past. This will demonstrate your capability to serve as a primary contact point for residents and staff.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nicholas Michael Limited
✨Showcase Your Communication Skills
As a Resident Liaison Officer, exceptional communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively during the interview. Use examples from past experiences where you successfully communicated with residents or resolved conflicts.
✨Highlight Your People Skills
This role requires strong people skills, so make sure to share instances where you've worked collaboratively with others. Discuss how you build rapport with residents and staff, and how you handle difficult situations with empathy and professionalism.
✨Demonstrate Your Organisational Abilities
Since you'll be managing schedules and addressing complaints, it's important to show that you're organised. Prepare to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing specific tools or methods you use to stay on top of your responsibilities.
✨Familiarise Yourself with Microsoft Office
Good computer skills are essential for this position. Brush up on your knowledge of Microsoft Office, especially Excel and Word, as you may need to create reports or manage data. Consider mentioning any relevant experience you have with these tools during the interview.
