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- Tasks: Act as the main contact for residents, keeping them updated and resolving issues.
- Company: Join a dynamic team in Southampton focused on community engagement and support.
- Benefits: Enjoy flexible part-time hours with competitive pay ranging from £16.00 to £19.00 per hour.
- Why this job: Make a real impact in your community while developing your communication and organisational skills.
- Qualifications: Strong people skills, good computer knowledge, and a valid driving licence are essential.
- Other info: This role offers a chance to work collaboratively and enhance your professional experience.
We are currently looking for a Resident Liaison Officer to work alongside one of our clients in Southampton SO53 on a part-time basis. The ideal candidate will have exceptional communication and people skills, and the ability to work collaboratively. In addition, they should be able to demonstrate the following:
- Good computer skills and knowledge of Microsoft Office
- Must have a driving licence and access to a vehicle
- Keep residents informed about project progress, communicating updates and any alterations to the schedule
- Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff
- Resolve issues, book appointments, manage schedules, and address complaints by coordinating with all relevant parties
Please note this is a part-time role, working a few days a week. Rate: £16.00-£19.00 per hour.
For more information, apply online or call (phone number removed).
Resident Liaison Officer employer: Nicholas Michael Limited
Contact Detail:
Nicholas Michael Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Make sure to highlight your exceptional communication and people skills during any conversations or interviews. Practise how you can convey complex information clearly and concisely, as this will be crucial in your role as a Resident Liaison Officer.
✨Tip Number 2
Familiarise yourself with the specific projects happening in Southampton SO53. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the community you'll be serving.
✨Tip Number 3
Prepare examples of how you've successfully resolved issues or managed schedules in previous roles. Being able to share real-life scenarios will showcase your problem-solving abilities and your capacity to handle the responsibilities of the position.
✨Tip Number 4
Since this role requires a driving licence and access to a vehicle, ensure that you mention your availability and readiness to travel. This will reassure the hiring team that you can meet the logistical demands of the job without any issues.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your exceptional communication and people skills. Include specific examples of how you've worked collaboratively in previous roles, as this is crucial for the Resident Liaison Officer position.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to keep residents informed and your experience in resolving issues. Mention your computer skills and familiarity with Microsoft Office, as well as your driving licence and access to a vehicle.
Showcase Relevant Experience: When detailing your work history, focus on roles where you served as a primary contact point or managed schedules. Highlight any experience in customer service or project management that demonstrates your ability to coordinate with various parties.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Nicholas Michael Limited
✨Showcase Your Communication Skills
As a Resident Liaison Officer, exceptional communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively. Use examples from past experiences where you successfully communicated with residents or resolved issues.
✨Highlight Your People Skills
This role requires strong interpersonal skills. During the interview, share instances where you've worked collaboratively with others or managed difficult conversations. This will show that you can build rapport with residents and staff alike.
✨Demonstrate Your Organisational Abilities
Since you'll be managing schedules and addressing complaints, it's important to showcase your organisational skills. Discuss how you prioritise tasks and keep track of multiple responsibilities, perhaps by sharing a specific example of a project you managed successfully.
✨Familiarise Yourself with Microsoft Office
Good computer skills are essential for this position. Brush up on your knowledge of Microsoft Office, especially Excel and Word. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous roles.
