At a Glance
- Tasks: Support business growth by fulfilling client needs and managing operations.
- Company: Join a dynamic recruitment team at Stafforce in Middlesbrough.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Full-time role with flexible working options available.
- Why this job: Make a real impact in recruitment while building strong client relationships.
- Qualifications: Experience in recruitment or customer service with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Stafforce is seeking a motivated Recruitment Resourcer to join our Tees office. This is an exciting opportunity for an organised and driven individual who thrives in a fast‑paced environment and is committed to delivering exceptional service to key clients.
Role Purpose
To support business growth through the effective fulfilment of client requirements, achievement of key performance indicators, and efficient cost management. The role involves overseeing on-site operations, responding proactively to client needs, and identifying opportunities to expand business within existing and new accounts.
Key Responsibilities
- Collaborate with the wider team to achieve financial targets and contribute to accurate forecasting
- Implement initiatives to improve performance and overall delivery
- Manage payroll processes and aged debt, ensuring effective cost control
- Build and maintain strong client relationships through regular, proactive communication
- Conduct structured service reviews to consistently exceed client expectations
- Support CRM processes, including recruitment, compliance checks, and candidate onboarding
- Identify and develop new business opportunities within current and prospective accounts
- Promote a candidate‑focused approach, ensuring a positive and seamless recruitment experience
- Develop and maintain a high‑quality talent pool aligned with client requirements
- Work with clients to identify cross‑selling opportunities across the wider business
- Ensure full compliance with internal procedures, contractual obligations, SLAs, and recruitment legislation
- Carry out regular audits to minimise risk and protect business operations
Skills, Knowledge & Experience
- Previous experience in recruitment or account management or customer service
- Proven ability to deliver operational results and manage client relationships
- Strong written and verbal communication skills
- Proficiency in IT systems and recruitment software
- Excellent organisational and time management skills
- Ability to perform effectively in a fast‑paced, target‑driven environment
Additional Information
- This role covers the Tees area (full UK driving licence required)
- The successful candidate will be based full‑time in Middlesbrough
If you are a proactive and organised recruitment professional looking to make a real impact within a growing business, we would love to hear from you. We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Recruitment Resourcer employer: Nicholas Associates
At Stafforce, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Middlesbrough that fosters growth and collaboration. Our commitment to employee development is matched by our inclusive culture, where every team member is valued and encouraged to thrive. With a focus on delivering outstanding service to our clients, we provide unique opportunities for career advancement and the chance to make a meaningful impact within a supportive team.
