Claims Quality Assurance Officer in London

We are working with a well-established and growing construction and engineering group to recruit a corporate Quality Assurance & Skills Manager for a newly created position, based in City of London. This is an excellent opportunity for an experienced Quality, Assurance, HSEQ or Management Systems professional to take ownership of quality assurance across the business while also playing a key role in skills, training and competency management. Reporting directly to the Group HSEQ Director, you will lead the management and continual improvement of the company's Integrated Quality Management System (IQMS), working closely with senior management, engineering, construction, design, operations, pre-construction, HR and Learning & Development teams. This is a hands-on and influential role for someone who enjoys improving processes, solving problems and making a tangible difference to business performance. Key Responsibilities Quality Assurance & Management SystemsTake the lead on the company's Quality Assurance function and Integrated Quality Management System.Manage and continually improve quality processes and procedures in line with business objectives.Manage internal audits, external audits, inspections and testing regimes.Achilles Building ConfidenceRISQSSSIPPQQ submissionsDigital assurance platformsCoordinate management reviews and promote effective, risk-based approaches to assurance.Work with departmental leads to ensure quality and compliance requirements are embedded effectively across the business.Support the continued development of digital systems and assurance processes.Facilitate business risk workshops and help develop practical solutions.Work closely with design and construction teams to improve operational processes and performance.Manage and investigate non-conformances and support effective root cause analysis.Undertake trend analysis and develop improvement strategies.Provide practical quality support to operational teams.Help ensure quality assurance processes add value to projects and support successful delivery.Skills, Training & Competency The role also has responsibility for supporting the company's approach to skills, training and competency management. Working closely with Labour/Resource Management, HR and Learning & Development, you will:Manage the company's approach to skills and qualifications through its training standards.Monitor and report on skills, qualifications, training attainment and competency gaps.Engage with clients and stakeholders to ensure industry and project-specific requirements are met.Support projects with S106 and community objectives, including skills and training commitments.Help develop a strong culture of competence, learning and professional development.About You We are looking for someone who combines strong technical knowledge with a practical, commercial and collaborative approach. You will ideally have experience in a Quality Assurance, HSEQ, Management Systems or similar role within the construction, engineering, infrastructure or related sectors. Experienced in auditing, compliance and management systems.Able to analyse data, identify trends and turn findings into meaningful actions.This is a newly created role where you will have the opportunity to shape the Quality Assurance and Skills function and make a real impact across a growing organisation. Competitive salary.Expenses covered in line with company policy.Strong opportunities for career progression.Professional development and training opportunities.A varied role with exposure across multiple business functions and projects.Apply Now If you're an experienced Quality Assurance, HSEQ or Management Systems professional looking for a role that offers autonomy, variety and the opportunity to drive genuine improvement, we'd be keen to hear from you. About UsWe are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.