At a Glance
- Tasks: Deliver outstanding customer service and resolve client queries efficiently.
- Company: Join a friendly team in a supportive office environment.
- Benefits: Competitive pay, overtime rates, and genuine career progression opportunities.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Perfect for those eager to grow and make a difference in customer service.
- Qualifications: Customer-focused, organised, and ready to thrive in a dynamic team.
The predicted salary is between 12 - 13 € per hour.
We are currently recruiting on behalf of our client in Shipley for a Customer Service Advisor Part time to join their busy and friendly team. This is an excellent opportunity for someone looking to develop their career within a supportive environment.
Contract Type: Temporary to Permanent (after 12-week probation)
Pay Rate: £12.71 - £13.50 per hour (depending on experience)
Working Hours: Monday to Friday 9:30am - 3.00pm or 9.00am - 2.30pm
Responsibilities:
- Deliver outstanding customer service to clients
- Handle customer queries and issues efficiently and professionally
- Support customers with enquiries, account management, and problem resolution
- Maintain accurate and up-to-date client records
- Work closely with internal teams to ensure a high level of customer satisfaction
What's on Offer:
- Friendly and supportive office environment
- Overtime paid at a premium rate
- Genuine career progression opportunities
This role is ideal for someone who is customer-focused, organised, and eager to grow within a dynamic team.
Please apply online Reference R02
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Customer Service -Part time role in Shipley employer: Nicholas Associates Group Limited
Join a vibrant and supportive team in Shipley as a Customer Service Advisor, where your contributions are valued and recognised. With a friendly office culture, opportunities for genuine career progression, and premium overtime pay, this role is perfect for those looking to grow in a customer-focused environment. Embrace the chance to develop your skills while being part of a diverse and inclusive community that prioritises employee well-being.
Contact Detail:
Nicholas Associates Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service -Part time role in Shipley
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to feel like you already belong.
✨Tip Number 2
Practice makes perfect! Run through common customer service scenarios with a friend or in front of the mirror. The more comfortable you are, the better you'll handle those tricky questions.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart shows you care. It’s all about making a great first impression, so put your best foot forward.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Customer Service -Part time role in Shipley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit for our friendly team.
Showcase Your Customer Service Skills:In your application, emphasise any previous customer service experience you have. We want to see how you've handled queries and resolved issues in the past, so share specific examples that demonstrate your ability to deliver outstanding service.
Be Professional Yet Personable:While we appreciate a professional tone, don’t be afraid to let your personality shine through! A friendly and approachable attitude is key in customer service, so make sure your application reflects that vibe.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture!
How to prepare for a job interview at Nicholas Associates Group Limited
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked for a Customer Service Advisor role. Prepare answers that highlight your experience in handling customer queries and problem resolution. Use specific examples from your past roles to demonstrate your skills.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. Practising with a friend or family member can help you refine your responses and improve your confidence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
