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- Tasks: Manage recruitment and deployment of crews for exciting live events.
- Company: Join a dynamic events production company in Loughborough.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Why this job: Be at the heart of thrilling events and make a real impact.
- Qualifications: Experience in staffing and strong organisational skills required.
- Other info: Great opportunity for career growth in a vibrant industry.
The predicted salary is between 28000 - 32000 £ per year.
We're recruiting exclusively for an Operations Coordinator to join our expanding client based in Loughborough on a full-time, permanent basis. Our client works in the events production industry, working in high-pressure and time critical environments.
Salary: £28,000 - £32,000 (depending on experience).
Hours: Core office hours Monday - Friday but flexibility is required during peak season for early morning and evening work. Peak season: May - August.
The Role: As an Operations Coordinator, you will manage the day-to-day recruitment, onboarding, and deployment of crews across multiple live projects. You will be responsible for ensuring that the right people are in the right place, at the right time - even when plans change at short notice. This role is ideal for someone with a background in industrial, logistics, or temporary recruitment who wants to move into a long-term in-house position.
Key Responsibilities:
- Recruitment Onboarding: Recruit, screen, and onboard new crew members; Manage right-to-work checks, documentation, and compliance; Maintain accurate crew records and availability data; Build and manage a strong pipeline of reliable workers.
- Resourcing Scheduling: Allocate crew to jobs based on skills, availability, and client requirements; Manage short notice cover and contingency planning; Handle cancellations, no-shows, and last-minute changes; Coordinate passes, inductions, and site access.
- Crew Management: Act as first point of contact for crew; Maintain engagement and attendance standards; Deal confidently with performance or reliability issues; Build long-term relationships with core workers.
- Administration Systems: Use booking and scheduling systems (OnSinch/Xero/Excel); Support payroll and invoicing processes; Ensure accurate job and timesheet data; Produce basic reports on fill rates, availability, and performance.
Essential Requirements:
- Proven experience managing high-volume staffing.
- Strong organisational and communication skills.
- Comfortable working under pressure and making fast decisions.
- Good IT skills (Excel, CRM/booking systems, email, WhatsApp).
Desirable:
- Experience in events, production, or live environments.
- Knowledge of PAYE/temp worker compliance.
- Experience managing large casual workforces.
If you have experience in recruitment and are looking for a career change with a growing local business, then apply for this role now.
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Operations Coordinator employer: Nicholas Associates Group Limited
Contact Detail:
Nicholas Associates Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the events production industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be ready to showcase your skills! Prepare a quick pitch about your experience in recruitment and how it relates to the Operations Coordinator role. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Stay flexible and open-minded! The events industry is all about adapting to change, so show that you can handle last-minute shifts and unexpected challenges during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed by hiring managers. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in recruitment and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples from your past experiences that demonstrate your ability to manage high-volume staffing and work under pressure.
Showcase Your IT Skills: Since the role involves using booking and scheduling systems, make sure to mention your proficiency with tools like Excel and any CRM systems you've used. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Nicholas Associates Group Limited
✨Know the Industry
Familiarise yourself with the events production industry. Understand the challenges and dynamics of high-pressure environments, especially during peak seasons. This knowledge will help you demonstrate your awareness of the role's demands.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed recruitment and scheduling in the past. Highlight your ability to handle last-minute changes and maintain accurate records, as these are crucial for the Operations Coordinator role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Prepare scenarios where you had to make quick decisions or manage unexpected issues, and explain how you handled them effectively.
✨Engage with Your Interviewers
Build rapport with your interviewers by asking insightful questions about their team and projects. This shows your genuine interest in the role and helps you understand their expectations better.