At a Glance
- Tasks: Manage hire administration and transport coordination while delivering top-notch customer service.
- Company: Established client in Nottingham with a focus on teamwork and customer satisfaction.
- Benefits: Generous holiday package, pension scheme, and profit share after 12 months.
- Other info: Diverse and inclusive workplace with flexible working options available.
- Why this job: Join a dynamic team and enhance your organisational skills in a fast-paced environment.
- Qualifications: Experience in a similar role, strong communication, and IT skills.
The predicted salary is between 28743 - 28743 £ per year.
We're recruiting for a highly organised and customer focused Hire Controller to join our well-established client based in Nottingham (NG7) on a full time, permanent basis.
Hours: Monday - Friday 9am - 5pm
Salary: £28,743 per annum
Benefits: Generous holiday package, company pension and after 12 months, have a profit share in the business.
The Role: As a Hire Controller, your role will combine hire administration with transport coordination, ensuring efficient vehicle routing, driver management and provide outstanding customer service to customers.
Key Responsibilities:
- Providing a great service to both customers and colleagues, helping to maintain high satisfaction levels.
- Taking inbound enquiries to generate hire and servicing quotations.
- Converting enquiries into hire contracts and keeping customer details accurate using an in-house system (full training provided).
- Processing of waste transfer notes and other documentation.
- Planning and managing vehicle and driver schedules to ensure deliveries, collections and servicing run smoothly and on time.
- Overseeing day-to-day driver activity to maximise vehicle and fuel efficiency.
- Working closely with branches to make sure transport operations meet customer expectations and deadlines.
- Communicating confidently with customers, branches, and internal teams by phone, email, and written correspondence.
- Accurately completing data entry and producing daily delivery, collection, and service paperwork.
- Preparing daily and weekly reports using Excel for management and client review.
- Checking documentation and quickly resolving any discrepancies.
- Working with the team to keep things running smoothly.
- Being flexible with your working hours, especially during busy periods.
- Pitching in with other duties when needed.
Your Skills and Experience:
- Experience in a similar fast-paced role.
- Strong planning and organisational skills.
- Clear, confident communication skills.
- A customer-first mindset with the confidence to solve problems and make decisions.
- Comfortable using IT systems, including in-house platforms and Microsoft Excel.
- Great attention to detail, with accurate data entry and paperwork skills.
- Able to work well on your own, but just as happy collaborating as part of a team.
- Flexible, adaptable, and ready to step up during busy periods.
If you like the sound of this role and are looking for the next step in your career, apply for this role now!
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Hire Controller in Nottingham employer: Nicholas Associates Group Limited
Join our well-established team in Nottingham as a Hire Controller, where you'll enjoy a supportive work culture that prioritises customer satisfaction and employee growth. With a generous holiday package, company pension, and the opportunity for profit sharing after 12 months, we offer a rewarding environment for those looking to advance their careers while contributing to a collaborative team. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to succeed.
Contact Details:
Nicholas Associates Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Nottingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Nicholas Associates Group Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Nicholas Associates Group Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Nicholas Associates Group Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Controller in Nottingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Nicholas Associates Group Limited:This is your chance to really connect with the team at Nicholas Associates Group Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Nicholas Associates Group Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Nicholas Associates Group Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Nicholas Associates Group Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Nicholas Associates Group Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
