At a Glance
- Tasks: Manage HGV traffic flow and support drivers using a high-tech automated gate system.
- Company: Dynamic port operations team focused on safety and efficiency.
- Benefits: Competitive salary, structured training, shift allowances, and pension scheme.
- Other info: Diverse and inclusive workplace with flexible working options available.
- Why this job: Join a fast-paced environment and make a real impact on logistics operations.
- Qualifications: Strong communication skills and experience in transport or logistics preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Heysham
Shift Pattern: 4 on / 4 off (days & nights)
Temp to Perm position
About the Role
We are seeking a proactive and reliable Autogate Controller to join our operations team. Acting as the first point of contact for hauliers, you will play a key role in managing the safe and efficient flow of HGV traffic in and out of the terminal using a state-of-the-art automated gate system. This is a fast-paced, safety-critical position suited to individuals who can remain calm under pressure and communicate effectively in a dynamic environment.
Key Responsibilities
- Haulier Support: Act as the primary point of contact for drivers, resolving queries and issues via intercom systems
- Traffic Management: Monitor and coordinate high volumes of HGV movements to ensure smooth terminal operations
- System Operations: Operate and oversee the Automated Gate System (including ANPR), identifying and troubleshooting faults
- Safety Compliance: Ensure all vehicle movements are conducted safely in line with site procedures
- Communication & Reporting: Liaise with internal teams and report system issues or operational concerns promptly
About You
- Strong communication and customer service skills
- Comfortable working in a fast-paced operational environment
- Confident using IT systems and monitoring platforms
- High attention to detail with the ability to multitask
- A team player who can also work independently
- Able to remain calm and professional under pressure
Requirements
- Previous experience in transport, logistics, or a similar environment is desirable
- Willingness to work rotating shifts, including nights and weekends
- Ability to pass a pre-employment medical assessment
What We Offer
- Competitive salary
- Structured training and development programme
- Shift allowances (where applicable)
- Pension scheme and employee benefits
If you're looking for a challenging and rewarding operational role within a dynamic port environment, we'd love to hear from you.
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Auto Gate Controller - Administration in Morecambe employer: Nicholas Associates Group Limited
Join our dynamic operations team as an Autogate Controller in Heysham, where you'll enjoy a supportive work culture that prioritises safety and efficiency. We offer competitive salaries, structured training programmes, and opportunities for personal growth within a fast-paced port environment. With a commitment to diversity and inclusion, we ensure that all employees feel valued and empowered to succeed.
Contact Details:
Nicholas Associates Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Auto Gate Controller - Administration in Morecambe
✨Tip Number 1
Get to know the company! Research their operations and values so you can tailor your approach. When you understand what they’re all about, you can show them why you’re the perfect fit for the Autogate Controller role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for hauliers, being able to communicate clearly and effectively is key. Try role-playing scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your multitasking abilities! In a fast-paced environment like this, you’ll need to juggle multiple tasks. Think of examples from your past experiences where you’ve successfully managed several responsibilities at once.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Auto Gate Controller - Administration in Morecambe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Autogate Controller role. Highlight your relevant experience in transport or logistics, and showcase your strong communication skills. We want to see how you can fit into our fast-paced environment!
Showcase Your Skills:Don’t forget to mention your IT proficiency and any experience with monitoring platforms. We’re looking for someone who can confidently operate our automated gate system, so let us know if you have similar experience!
Keep It Professional:Even though we love a friendly vibe, your application should still be professional. Use clear language and check for any typos or errors. A polished application shows us you pay attention to detail, which is super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Nicholas Associates Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Autogate Controller position. Familiarise yourself with the responsibilities like traffic management and system operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves acting as the first point of contact for hauliers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to remain calm and professional.
✨Highlight Your IT Proficiency
The job requires confidence in using IT systems and monitoring platforms. Brush up on any relevant software or systems you’ve used before. If you have experience with automated gate systems or similar technology, be sure to mention it during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing a high volume of HGV movements or troubleshooting system faults. Think of scenarios from your previous experience where you successfully navigated challenges, and be ready to share those stories.
