Customer Service Advisor
We are currently recruiting on behalf of our client in Shipley for a Customer Service Advisor to join their busy and friendly team. This is an excellent opportunity for someone looking to develop their career within a supportive environment.
Contract Type
Contract Type: Temporary to Permanent (after 12-week probation)
Pay Rate
Pay Rate: £12.71 - £13.50 per hour (depending on experience)
Working Hours
- Monday to Friday 8.30am -5.00pm
Responsibilities
- Deliver outstanding customer service to clients
- Handle customer queries and issues efficiently and professionally
- Support customers with enquiries, account management, and problem resolution
- Maintain accurate and up-to-date client records
- Work closely with internal teams to ensure a high level of customer satisfaction
What's on Offer
- Friendly and supportive office environment
- Overtime paid at a premium rate
- Genuine career progression opportunities
This role is ideal for someone who is customer-focused, organised, and eager to grow within a dynamic team.
Reference R02
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
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Customer Service Assistant employer: Nicholas Associates Group Limited
As an Administration Coordinator at our Hugglescote location, you will join a supportive and inclusive work culture that prioritises employee well-being and professional growth. With benefits such as 25 days of annual leave plus your birthday off, private medical insurance, and opportunities for continuous development, we ensure that our team members feel valued and empowered in their roles. Our commitment to diversity and flexible working options makes us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Nicholas Associates Group Limited Recruitment Team
