At a Glance
- Tasks: Support a busy centre with administration, reception, and facilities tasks.
- Company: Join a diverse and inclusive community-focused organisation.
- Benefits: Flexible working hours, professional development, and a supportive environment.
- Other info: Opportunity for career growth in a dynamic and friendly workplace.
- Why this job: Make a real difference in a vibrant community while developing your skills.
- Qualifications: GCSEs in English and Maths, strong customer service skills, and a full driving licence.
The predicted salary is between 24000 - 28000 € per year.
We are currently looking for a Administration and Facilities Officer to support our clients busy centre in Blackwood, providing high-quality administration, reception and facilities support. The role includes keeping the centre clean, safe and ready for use, while supporting the day-to-day administration of the business.
Main areas of Responsibility
- Provide administration, reception and customer service support.
- Open and close the centre in line with booking requirements.
- Prepare rooms, furniture and equipment for bookings, including some cleaning and manual handling.
- Keep the building clean, tidy, safe and fully stocked.
- Carry out routine facilities tasks such as checks, meter readings, ordering supplies and arranging contractors.
- Complete general office tasks including filing, scanning, post, meeting schedules and database updates.
- Use Microsoft Office and support website or social media updates.
- Support the Green Dragon Environmental Standard programme manager with administration, marketing and customer service.
- Carry out any other reasonable duties requested by the line manager or senior management team.
Experience and Qualifications
We are looking for someone who is professional, organised and approachable, and who can demonstrate the following:
- Able to work on your own initiative and as part of a team.
- Confident, motivated and enthusiastic.
- Able to work calmly under pressure.
- Well organised, thorough and methodical.
- Professional and calm when dealing with customers.
- Reliable with a strong attendance record.
- Able to manage a varied workload effectively.
Essential:
- GCSEs or equivalent in English and Maths; an office-based qualification or relevant experience; excellent telephone and customer service skills; a full driving licence and access to a vehicle for work.
- Excellent written and verbal communication, strong teamwork, and good computer skills including Microsoft Office.
- Knowledge of sustainable development and safe working practices.
37 hours per week. Usual hours are 9.00am-5.00pm, Monday to Friday, with flexibility required to meet business needs, including early mornings and evenings. Regular flexibility is required to support bookings outside normal office hours.
About Us: We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Administration and Facilities Officer in Blackwood employer: Nicholas Associates Group Limited
As an Administration and Facilities Officer at our vibrant centre in Blackwood, you will thrive in a supportive and inclusive work environment that values professionalism and teamwork. We offer flexible working hours, opportunities for personal growth, and a commitment to sustainability, ensuring that your contributions are meaningful and impactful. Join us to be part of a diverse community dedicated to excellence in service and support.
Contact Detail:
Nicholas Associates Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration and Facilities Officer in Blackwood
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you walk in for an interview, show them you’re not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. Even if the workplace is casual, showing that you care about your appearance can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’d be a great fit.
We think you need these skills to ace Administration and Facilities Officer in Blackwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Administration and Facilities Officer role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills:Since this role involves a lot of customer service and teamwork, it’s important to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect your professionalism.
Highlight Your Organisational Skills:We’re after someone who is well-organised and methodical. In your application, give examples of how you’ve managed multiple tasks or projects effectively in the past. This will show us that you can handle the varied workload we have.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nicholas Associates Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration and Facilities Officer. Familiarise yourself with tasks like managing bookings, keeping the centre clean, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss how you manage your time and workload. Think of specific examples where you've successfully juggled multiple tasks or projects. This will demonstrate your ability to stay calm under pressure and manage varied workloads effectively.
✨Highlight Your Customer Service Experience
Customer service is key in this position, so be ready to share your experiences dealing with clients or customers. Use examples that showcase your professionalism, approachability, and problem-solving skills. This will help the interviewers see that you can handle interactions with a calm and friendly demeanour.
✨Prepare Questions About Sustainability
Given the emphasis on sustainable development in the job description, come prepared with questions about the Green Dragon Environmental Standard programme. This shows your interest in the company's values and your willingness to contribute to their sustainability efforts. It also gives you a chance to engage with the interviewers on a topic that matters to them.
