At a Glance
- Tasks: Manage CRM campaigns and enhance customer experiences for luxury fragrance brands.
- Company: Join Nichebox, a dynamic e-commerce team focused on luxury fragrances.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting opportunity to work with renowned luxury brands and develop your skills.
- Why this job: Be part of a team that shapes exceptional customer journeys in the luxury market.
- Qualifications: Experience in CRM and a passion for customer service.
The predicted salary is between 50542 - 61774 £ per year.
Nichebox is seeking a Customer Operations & CRM Specialist to join our growing E-commerce team, supporting our luxury fragrance brands, Clive Christian Perfume and Liquides Imaginaires.
This role blends customer experience, operational excellence, and CRM to deliver exceptional journeys across our international e-commerce channels.
You’ll manage CRM campaigns, coordinate with internal teams and partners, analyse performance, and help grow our luxury brands across online and boutique channels.
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Global CRM & Customer Experience Lead in London employer: Nichebox
Nichebox is an exceptional employer located in London, offering a vibrant and dynamic work culture that fosters collaboration and innovation. As a Customer Operations & CRM Specialist, you'll have the unique opportunity to work with prestigious luxury fragrance brands while contributing to a growing global business, ensuring your ideas and initiatives are valued. With a strong emphasis on employee growth and a commitment to delivering outstanding customer experiences, Nichebox provides a rewarding environment for those passionate about luxury and customer connection.
