At a Glance
- Tasks: Support sales admin tasks and improve organisational structures within the department.
- Company: Join Niche Office Solutions, a leading UK office supplies company.
- Benefits: Gain valuable experience with potential for a permanent position after your apprenticeship.
- Other info: Collaborate with various departments and develop essential skills for your future.
- Why this job: Kickstart your career in a dynamic environment with diverse responsibilities.
- Qualifications: GCSE English and Maths Grade 4 or above required.
The predicted salary is between 35000 - 44962 £ per year.
Introduction
The primary objective of your role is to be systematic, thorough and make use of the company’s effective procedures that are set in place and ultimately help the business work towards solid foundations and organisation.
The business requires you to improve administration structures within the department through sales and non-sales.
About the Employer
At Niche Office Solutions, we provide a complete range of office supplies UK businesses trust.
Whether you need everyday office stationery supplies, bulk orders, or tailored home office solutions, we make it simple to keep your workplace running smoothly.
Niche Office Solutions Ltd is a leading UK-based office supplies company.
We offer buyers a friendly, convenient and quick one–stop shop service.
Over 140,000 office and workplace products, 292 categories covering stationery, IT, furniture, healthcare supplies, facilities, and telecoms.
Partnerships with world‑famous vendors including Brother, Canon, Lenovo, and more.
We’re trusted by SMEs, blue‑chip companies, charities, and NHS Trusts across the UK.
What You'll Do
- Effectively manage incoming calls/outbound sales/cash calls in a professional and fluid manner.
- Generate sales leads via our back‑office system – updating and supplying sales/admin with up‑to‑date current information.
- Communicate with suppliers and obtain best prices/promotions for the business to help in the following areas: e Bay/Amazon business accounts, marketing flyers (our marketing portal) for sales and offers to customers and prospects must be distributed, government tender portals (looking for quoting opportunities), OEM research acquired by signing in to supplier login portals (quarterly), HP, Lenovo, Synaxon, Integra portal.
- Handle complaints/PODs/order despatchments to provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Ensure that the prospect and customer database is updated and cleansed at all times and that all information is updated on the contact management system/back‑office system – obtaining contacts from Linked In is vital.
- Follow communication procedures, guidelines and policies.
- Input orders for Niche Office Solutions Ltd via Quick Books.
- Chase payments from customers in conjunction with the back‑office system and your line manager's accounts payable process.
- Monitor and report the outstanding debt owed to Niche Office Solutions Ltd and report back to management.
- Work with the business manager on monitoring all outgoing and incoming parcels.
- Work with the marketing department on researching new verticals – database led.
- Maintain a close working relationship with your line manager, ensuring communication is clear and concise and any ideas or issues are channeled effectively in a correct and professional manner.
- Research new video content from supplier/manufacturer portals and report back to marketing.
- Use Integra mailouts regularly and communicate effectively with marketing on how best to send these out and follow up.
- Act as a role model and exemplify best practice in your role.
- Support HR processes in conjunction with your line manager.
- Help marketing with Word Press development/e‑commerce.
- Assist in any other areas of work as and when requested by your manager or as determined by the needs of Niche Office Solutions Ltd.
- Training Outcome
Permanent position may be offered on successful completion of the apprenticeship.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Qualifications
- Essential – GCSE English Grade4 or above
- Essential – GCSE Maths Grade4 or above
- Course Information
Course: Business Administrator (Level3) Level: 3 Route: Business and Administration Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday. Exact hours: To be confirmed. Expected Duration: 1Year3Months. Training Provider: CRAVEN COLLEGE.
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Apprentice Sales Admin in Baildon employer: NICHE OFFICE SOLUTIONS LTD
At Niche Office Solutions, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work culture that encourages growth and development. As an Apprentice Sales Admin, you will benefit from hands-on training, mentorship, and the opportunity to work with a diverse range of products and clients, all while being part of a team that values communication and collaboration. Located in the heart of the UK, our company offers a vibrant environment where your contributions are recognised, and your career can flourish.
Contact Details:
NICHE OFFICE SOLUTIONS LTD Recruitment Team
