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For Companies At a Glance
- Tasks: Manage and grow customer accounts while delivering top-notch service.
- Company: A thriving nationwide service provider based in Newcastle.
- Benefits: £27,000 salary, quarterly bonuses, wellness support, and career progression.
- Other info: Proactive environment with opportunities for training and growth.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management or sales support with strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
Location: Newcastle upon Tyne
Salary: £27,000 Quarterly Bonus (£2,000 OTE)
About the Role
Our client, a growing nationwide service provider, is looking for a driven and customer-focused Internal Account Manager to join their Newcastle team. This is a fantastic opportunity for someone who enjoys building relationships, driving account growth and retentions, whilst delivering outstanding customer service in a fast-paced environment.
What Youll Be Doing
- Managing and growing an existing customer portfolio
- Driving customer retention, renewals, and revenue growth
- Identifying upselling and cross-selling opportunities
- Building strong customer relationships via phone and email
- Using CRM systems to manage pipelines and customer activity
- Working closely with internal teams to deliver excellent service
What Were Looking For
- Experience in account management, customer success, or sales support
- Strong communication and relationship-building skills
- Organised, proactive, and target-driven mindset
- CRM experience (HubSpot desirable)
Whats on Offer
- £27,000 basic salary
- Quarterly bonus scheme
- Enhanced pension
- Wellness support
- Training and career progression opportunities
Apply now below to join a growing business where your contribution will make a real impact.
Internal Account Manager in North East employer: Niche Employment Solutions Limited
Contact Detail:
Niche Employment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in North East
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Internal Account Manager. Highlight your relationship-building skills and any relevant CRM experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Account Manager in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Account Manager role. Highlight your account management experience and any customer success stories to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building relationships and driving account growth. Be genuine and let your personality come through!
Showcase Your CRM Skills: Since we value CRM experience, especially with HubSpot, make sure to mention any relevant tools you've used. Share specific examples of how you've managed customer pipelines or improved processes in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Niche Employment Solutions Limited
✨Know Your Customer Portfolio
Before the interview, take some time to research the types of customers the company serves. Understanding their needs and challenges will help you demonstrate how you can effectively manage and grow an existing customer portfolio.
✨Showcase Your Communication Skills
As an Internal Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships in previous roles. Practise articulating your thoughts clearly and confidently, as this will reflect your ability to engage with clients.
✨Familiarise Yourself with CRM Systems
Since CRM experience is desirable, brush up on your knowledge of HubSpot or similar systems. Be ready to discuss how you've used CRM tools to manage pipelines and customer activity in the past, as this will show you're prepared for the role.
✨Demonstrate a Proactive Mindset
The job requires a proactive and target-driven approach. Think of specific instances where you've taken initiative to drive account growth or improve customer retention. Sharing these stories will highlight your suitability for the fast-paced environment.