Inside Account Manager in Newcastle upon Tyne

Inside Account Manager – Newcastle

£28,000 + Commission | Internal Sales | Customer Account Management

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

My client is seeking a sales-driven Inside Account Manager to manage and grow customer accounts, deliver excellent service and maximise revenue opportunities. If you enjoy internal sales, upselling and building strong client relationships, this role offers stability, progression and a supportive team environment.

The Role

• Manage and grow existing customer accounts

• Handle inbound enquiries and deliver great customer service

• Upsell products and services to increase revenue

• Coordinate bookings with operations

• Maintain accurate CRM records

• Build long-term relationships and drive repeat business

What You'll Bring

• Internal sales or account management experience

• Confidence upselling and converting opportunities

• Strong customer service skills

• Ability to multitask in a fast-paced environment

• Comfortable using CRM systems and Microsoft Office

• Proactive, commercially aware mindset

What You Get

• £28,000 basic + £2,000 commission potential

• Supportive, high-energy internal sales team

• Clear progression routes

• Full training and long-term stability

• Company benefits including:

Experience Required

• Internal Sales: 1 year (required)

• Customer Service: xiskglj 1 year (required)

• Account Management: 1 year (preferred)

• Cold Calling: 1 year (preferred)

• CRM System Use: 1 year (preferred)

Inside Account Manager • Internal Sales • Customer Account Management • Upselling • B2B Sales • Client Retention • CRM • Sales Executive • Newcastle Jobs • Account Management • Relationship Management

If you're ready to make an impact in an Inside Account Manager role, apply below or contact Lisa at Niche for more details.