Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow customer accounts while delivering top-notch service.
- Company: A thriving nationwide service provider based in Newcastle.
- Benefits: £27,000 salary, quarterly bonuses, wellness support, and career progression.
- Other info: Proactive environment with opportunities for training and growth.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management or sales support with strong communication skills.
The predicted salary is between 27000 - 29000 £ per year.
Location: Newcastle upon Tyne
Salary: £27,000 + Quarterly Bonus (£2,000 OTE)
About the Role
Our client, a growing nationwide service provider, is looking for a driven and customer-focused Internal Account Manager to join their Newcastle team. This is a fantastic opportunity for someone who enjoys building relationships, driving account growth and retentions, whilst delivering outstanding customer service in a fast-paced environment.
What You’ll Be Doing
- Managing and growing an existing customer portfolio
- Driving customer retention, renewals, and revenue growth
- Identifying upselling and cross-selling opportunities
- Building strong customer relationships via phone and email
- Using CRM systems to manage pipelines and customer activity
- Working closely with internal teams to deliver excellent service
What We’re Looking For
- Experience in account management, customer success, or sales support
- Strong communication and relationship-building skills
- Organised, proactive, and target-driven mindset
- CRM experience (HubSpot desirable)
Whats on Offer
- £27,000 basic salary
- Quarterly bonus scheme
- Enhanced pension
- Wellness support
- Training and career progression opportunities
Apply now below to join a growing business where your contribution will make a real impact.
Internal Account Manager employer: Niche Employment Solutions Limited
Contact Detail:
Niche Employment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills in account management and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Account Manager role. Highlight your account management experience and any customer success stories to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building relationships and driving account growth. Be genuine and let your personality come through!
Showcase Your CRM Skills: Since we value CRM experience, especially with HubSpot, make sure to mention any relevant tools you've used. Share specific examples of how you've managed customer pipelines or improved processes in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Niche Employment Solutions Limited
✨Know Your Customer Portfolio
Before the interview, take some time to research the types of customers the company serves. Understanding their needs and challenges will help you demonstrate your ability to manage and grow an existing customer portfolio effectively.
✨Showcase Your Communication Skills
As an Internal Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss specific situations where your communication skills led to positive outcomes.
✨Familiarise Yourself with CRM Systems
Since CRM experience is desirable, brush up on your knowledge of HubSpot or similar systems. If you have experience using these tools, be prepared to share how you've used them to manage customer activity and drive account growth.
✨Demonstrate a Proactive Mindset
The role requires an organised and target-driven approach. Think of instances where you've taken the initiative to identify upselling or cross-selling opportunities. Highlighting your proactive nature will show that you're a great fit for the fast-paced environment.