Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure high service availability and troubleshoot network issues for CXone products.
- Company: Global software company in Southampton with a focus on customer experience.
- Benefits: Hybrid work model, growth opportunities, and a dynamic work environment.
- Why this job: Join a major player in customer experience software and make a real impact.
- Qualifications: Degree in IT, 3+ years of experience, and strong communication skills.
- Other info: Exciting career growth potential in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
A global software company in Southampton seeks a Network Operations professional to ensure high service availability for CXone products. You will troubleshoot network issues, validate product performance, and manage incidents using industry-standard tools.
The ideal candidate has:
- A degree in IT
- 3+ years of relevant experience
- Strong communication skills
Benefits include a hybrid work model and opportunities for growth within a major player in customer experience software.
Senior NOC Engineer - Hybrid Remote, Incident Champion in Southampton employer: NICE
Contact Detail:
NICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior NOC Engineer - Hybrid Remote, Incident Champion in Southampton
✨Tip Number 1
Network Operations roles are all about problem-solving, so be ready to showcase your troubleshooting skills in interviews. Prepare some real-life examples where you’ve tackled network issues head-on and how you validated product performance.
✨Tip Number 2
Communication is key in this field! Practice explaining complex technical concepts in simple terms. This will not only help you during interviews but also show that you can effectively manage incidents and collaborate with teams.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. We recommend checking out our website for the latest openings at top firms like the one in Southampton. Tailor your applications to highlight your relevant experience!
✨Tip Number 4
Networking can open doors! Connect with professionals in the industry through LinkedIn or local meetups. Engaging with others can lead to referrals and insider tips about job openings, making it easier for us to land that dream role.
We think you need these skills to ace Senior NOC Engineer - Hybrid Remote, Incident Champion in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in network operations and incident management. We want to see how your skills align with the role of a Senior NOC Engineer, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ensuring high service availability for CXone products. We love seeing candidates who can communicate their enthusiasm and fit for the role.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully troubleshot network issues or managed incidents. We’re looking for those real-life scenarios that demonstrate your expertise and ability to handle challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at NICE
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to network operations and incident management. Be prepared to discuss specific tools you've used in the past, as well as any troubleshooting techniques that have worked for you.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've effectively communicated complex technical issues to non-technical stakeholders, as this will demonstrate your ability to bridge the gap.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking through past incidents you've managed, how you approached them, and what the outcomes were. This will help you illustrate your experience effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding their approach to customer experience software will allow you to tailor your answers and show how you can contribute to their mission, making you a more appealing candidate.
