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- Tasks: Design innovative AI solutions and lead pre-sales engagements with clients.
- Company: Join a dynamic team at NiCE, where ambition meets innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on pushing boundaries and achieving excellence.
- Why this job: Be at the forefront of AI technology and make a real impact in customer experience.
- Qualifications: Experience in CCaaS, AI/ML, and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them.
As a Presales Solution Architect you will be at the centre of designing Agentic AI solutions integrated with Enterprise platforms across CCaaS, CRM, ERP and more. You will bridge business needs with technical realities by defining integrations, ensuring scalability/security, and leading teams through pre-sales design focusing heavily on AI, automation, and customer experience to meet business goals. You will also play a pivotal role in the handover between sales and service teams to ensure a flawless execution during the delivery phase of any customer project.
How you will make an impact
- Pre-Sales Leadership: Engage with clients, analyse requirements, create proposals, and present solutions, often involving RFPs/RFIs.
- Solution Design: Architect end-to-end CCaaS systems, defining technology stacks, integrations (telephony, CRM, AI), data flows, and security.
- Technical Expertise: Deep knowledge of CCaaS platforms, AI/ML (Agent Assist, Bots, Analytics), and cloud services (Azure, AWS).
Documentation
Solution Architect employer: NICE
Contact Detail:
NICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website where you can display your projects and achievements. This is your chance to shine and demonstrate how you can bridge business needs with technical realities.
✨Tip Number 3
Prepare for interviews by practising common questions related to Solution Architecture and AI solutions. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Solution Architect
Some tips for your application 🫡
Showcase Your Expertise: When writing your application, make sure to highlight your technical expertise in CCaaS platforms and AI/ML. We want to see how your skills align with the role of a Solution Architect, so don’t hold back on those details!
Tailor Your Proposal: Craft your application specifically for us at NiCE. Use the job description as a guide to tailor your proposal, ensuring you address our ambitious nature and commitment to challenging limits. This shows us you’re genuinely interested!
Be Clear and Concise: We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary to break down your experience and skills, making it easier for us to see your potential.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at NICE
✨Know Your Tech Inside Out
As a Solution Architect, you need to be well-versed in CCaaS platforms, AI/ML technologies, and cloud services. Brush up on your knowledge of Azure and AWS, and be ready to discuss how these technologies can be integrated into business solutions.
✨Showcase Your Pre-Sales Skills
Prepare to demonstrate your ability to engage with clients and analyse their requirements. Think of examples where you've created proposals or presented solutions, especially involving RFPs/RFIs. This will show that you can bridge the gap between technical and business needs.
✨Highlight Your Solution Design Experience
Be ready to talk about your experience in architecting end-to-end systems. Discuss specific projects where you defined technology stacks, integrations, and data flows. This will help illustrate your capability to design scalable and secure solutions.
✨Prepare for Team Dynamics
Since you'll be leading teams through pre-sales design, think about how you've collaborated with sales and service teams in the past. Share examples of how you ensured a smooth handover during project delivery, as this is crucial for a flawless execution.