NiCE is seeking a Principal Customer Success Manager to lead relationships with our most strategic customers and partners. You will own outcomes, influence senior stakeholders, and ensure delivery across governance, programme, and technical teams.
The role demands executive presence, business acumen, and a bias for action in fast‑moving environments. You’ll collaborate with Sales, Delivery, and Product teams, travel to meet clients in person, and translate complex delivery into clear value for
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Senior Customer Success Leader – Strategic Accounts employer: NiCE
At NiCE, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an Enterprise SaaS Growth Executive, you will benefit from flexible remote working arrangements, comprehensive professional development opportunities, and the chance to collaborate with innovative teams across the UK&I. Join us to make a meaningful impact in the AI CX space while enjoying a supportive environment that values your contributions and growth.
