Programme Manager - Adaptation & Adoption, Content & Licensing in Manchester

Programme Manager - Adaptation & Adoption, Content & Licensing in Manchester

Manchester Part-Time Remote
N

Job summary

Are you excited by the challenge of turning opportunities into measurable impact? Do you enjoy building relationships, developing new business opportunities and improving services? This is a unique opportunity to help shape the future of NICE's licensing offer within the Content, Contracts & Licensing team.

You will play a central role in growing the reach, visibility and value of NICE content. You will manage and progress licensing enquiries, identify new commercial opportunities, build stakeholder relationships and convert interest into successful licensing agreements. You will contribute to a strong pipeline of opportunities while increasing awareness and uptake of NICE's licensing services.

Alongside business development activity, you will help strengthen and modernise services through process and systems improvement, reporting and opportunities for greater efficiency, automation and scalability. You will also support the development of licensing propositions, pricing approaches and referral pathways.

This is an excellent opportunity for someone who is commercially minded, proactive and motivated by delivering results. You will have the autonomy to influence how services evolve while working with stakeholders across NICE and beyond. The role is an ideal development opportunity for someone looking to build their commercial, business development and stakeholder engagement experience while contributing to an important area of NICE's work.

Main duties of the job

In this role, you will:

  • Manage and progress licensing enquiries, converting opportunities into successful agreements.
  • Identify and develop new business opportunities, building a pipeline of licensing activity.
  • Build relationships with stakeholders to increase awareness and uptake of NICE's licensing offer.
  • Support the development of service propositions, pricing approaches and customer engagement activities.
  • Improve processes, reporting and CRM capability to support efficient service delivery.
  • Help identify opportunities for automation, innovation and continuous improvement.

We're looking for someone who is:

  • Commercially minded, with the ability to identify and progress opportunities that deliver value.
  • An excellent communicator who can build relationships, influence stakeholders and engage confidently with customers and colleagues.
  • Proactive, self-motivated and comfortable working independently.
  • Organised, with the ability to manage competing priorities and deliver results.
  • Analytical and solution-focused, with a passion for improving services and ways of working.
  • Enthusiastic about business development, stakeholder engagement and growth.

This role would suit someone with experience in business development, stakeholder engagement, account management, commercial services, contracts, project management or customer relationship management who is looking to broaden their commercial experience and make a visible contribution to NICE's licensing services.

About us

We are passionate and proud of the work we do and the impact we make. NICE offer:

  • Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK
  • Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times
  • Exclusive discounts - Save on shopping, dining and more with a Blue Light CardTime to recharge - Start with 27 days' annual leave plus bank holidays
  • Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity
  • Tailored development - Grow your career with personalised learning and development opportunities

If you feel this is the type of environment you will enjoy working in, apply today!

Job description

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.

Person Specification

Education / Qualifications

Essential

  • Educated to Master's level or equivalent experience in a commercial, business development, licensing, contracts, or project management environment

Experience

Essential

  • Experience of managing licensing or contract arrangements, including negotiating and managing services and performance monitoring

Experience

Essential

  • Experience in stakeholder engagement and relationship management, including representing the organisation in external meetings, negotiations, and international collaborations

Experience

Essential

  • Experience of developing or improving operational processes, CRM systems, reporting tools, workflows, or service delivery procedures

Skills/Knowledge

Essential

  • Strong commercial acumen, including costing and pricing and financial planning aligned with public sector governance and accountability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NICE – The National Institute for Health and Care Excellence

Address

Manchester

National Institute for Health and Care Excellence

Manchester

M1 3BN

United Kingdom


Employer's website

https://www.nice.org.uk/ (Opens in a new tab)

Programme Manager - Adaptation & Adoption, Content & Licensing in Manchester employer: NiCE

At NiCE, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an Enterprise SaaS Growth Executive, you will benefit from flexible remote working arrangements, comprehensive professional development opportunities, and the chance to collaborate with innovative teams across the UK&I. Join us to make a meaningful impact in the AI CX space while enjoying a supportive environment that values your contributions and growth.

N

Contact Details:

NiCE Recruitment Team