The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.
As an equal opportunities employer we are committed to creating a inclusive environment and welcome everyone from all backgrounds to apply so we can continue to create a workforce which is representative of the communities we serve.
If you are suitably qualified and have an interest in remote, hybrid, full time or part time working we encourage you to get in touch as we are happy to discuss potential flexible working opportunities.
We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary.
Job overview
Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things!
Working within the Workplace and Facilities Management (WFM) team, you will contribute to the smooth running of our offices, meeting rooms and events. You will be a main point of contact for WFM; covering reception on a rota basis and dealing with enquiries in an approachable and professional manner, leading by example and delivering a customer focused, helpful service to staff and visitors.
You will use excellent organisational skills to manage your workload, work confidently both independently and as part of a team, and prioritise tasks as they arise.
You will write documents and develop and administer facilities systems, including electronic records, in accordance with our policies and procedures. Bringing attention to detail: ensuring information held in our intranet and files is accurate and up to date.
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You will be expected to perform and log health and safety checks and deliver inductions to new colleagues and visitors. We will also train you in Emergency First Aid at Work and as a Fire Marshall.
You will deal with event and room booking requests, ensuring these are responded to in a timely, polite and efficient manner. You will also set up furniture, equipment and refreshments for meetings.
You will assist with the development and implementation of internal policies and procedures, identifying opportunities for improvement and efficiency.
The Manchester Workplace and Facilities Management team of seven is responsible for the running of the NICE offices and meeting rooms; ensuring they are a comfortable, well equipped and a safe working environment for our colleagues and visitors.
The team is also responsible for the reception service and facilitating meetings attended by staff and visitors.
Working alongside our colleagues in the WFM team in our London office we manage cross site processes and procedures such as Travel and Accommodation booking for the organisation.
Working for our organisation
We are passionate and proud of the work we do and the impact we make. NICE offer:
- Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK
- Flexible working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times
- Exclusive discounts – Save on shopping, dining and more with a Blue Light Card
Time to recharge – Start with 27 days’ annual leave plus bank holidays - Inclusive staff networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud – we celebrate diversity
- Tailored development – Grow your career with personalised learning and development opportunities
If you feel this is the type of environment you will enjoy working in, apply today!
Detailed job description and main responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
To support your application, it is essential that you provide specific examples from your work history demonstrating how you meet the person specification, and essential and desired criteria for the role in the WFM team. Clearly citing the role or roles in which you gained the knowledge and applied the skills and experience being asked for. If you have transferrable skills that are relevant these should also be outlined.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the Direct Gov website for further information regarding eligibility.
Please note this vacancy may be closed early if sufficient suitable applications are received so we encourage an early application.
Important - Due to NICE’s use of anonymised recruitment practices we ask all candidates not to include any personal details within their application.
Please ensure you provide sufficient detail in the application form.
We reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates must ensure that all information provided in their application is factually accurate. Any examples provided must be taken from personal experience. NICE abides by honesty and integrity as part of its organisational values, if evidence of plagiarism is found, applications may be withdrawn.
By submitting an application, you agree that it may be rejected or subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
Please contact [email protected] with the subject, 'Reasonable Adjustments' if you wish to discuss any additional needs or reasonable adjustments which may support you with your application and/or at interview.
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