At a Glance
- Tasks: Lead AI-driven CX transformations and deliver strategic advisory engagements.
- Company: Join NiCE, a leader in innovative customer experience solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a collaborative environment.
- Why this job: Make a real impact by driving ROI and enhancing customer experiences.
- Qualifications: Experience in CX transformation and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
Ni CE is seeking a senior Value Realisation Services (VRS) Portfolio Consultant to own customers’ business cases and drive ROI value of Ni CE solutions.
The role focuses on leading AI-led CX/CCaa S transformations and maturing our VRS delivery within a matrixed organisation.
This hands-on consultant will deliver strategic advisory engagements, influence cross‑functional teams, and build long‑term relationships with clients while driving measurable business outcomes.
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CX Transformation Consultant - AI‑Driven Value Realisation in London employer: NICE
NiCE is an exceptional employer that fosters a collaborative and innovative work culture, offering a hybrid working model that balances office and remote work. Employees benefit from continuous growth opportunities in cloud technologies, supported by a team of skilled professionals dedicated to excellence in AWS environments. Located in the United Kingdom, NiCE provides a dynamic environment where your contributions are valued and your career can thrive.
